customer service

I purchased an Ember Mug 2 from Amazon US. I had heard heaps of positive reviews about it but found it lacking, especially for the price. Now, there is an option of return with a mailing label being given for the customer to send the product back. So far so good, but the problem starts from...

I have a Sapphire RX 6900XT Toxic EE card. It started having issue with high hotspot temps (very common on this model) but it was still "working" . I just want to share my experience of Sapphire RMA process and the RMAe'd product I got back. 1. It took me 1 and a half month to get the...

Hi TE community! This post is to appreciate the customer support of Corsair in India and explain my personal experience with them. I had purchased Corsair HS50 Pro Headset from Amazon on October 2020. Around a year and a half later, the leather (outer layer?) of the ear cups started flaking...

Just an FYI, I called kaizen info service (Nagpur) and received a lot of hostility and abrasive (bordering on abusive behavior) from them. I tried complaining to their Bangalore headquarters but instead of taking my complaint/ feedback about the issues I faced, they started demanding proof of...

Looking for migration from Oracle EBS to Oracle Fusion for a retail company.

Hi I bought a HP Core i-3 10th generation desktop on Amazon, with original windows and MS office 12th day of purchase the audio port stops working Complained, they took 4 days to call back and try a remote fix. Did not work Technician came on 10th day, tried software fix, did not work...

First things first, I need to know if this thread belongs in another category in this forum I am going to list my experience with ASUS and as I do not wish to have an experience like this in the future, want to know if other brands are just as inconsiderate 1. When the charger for my laptop...

Long story short. Not many companies do good customer service - let alone GREAT customer service. But a recent experience with Corsair left me with my faith restored in brands that take their customer care seriously and do a damn fine job at it. And that's why they deserve kudos when they...

Maybe this question has been asked before, but I was unable to find anything, and maybe the latest situation could be different. Of the three, who offers better quality and service in India, specifically, Bangalore? I've heard tales of Gigabyte's ATX board not fitting into the standard case...

Hi All I am planning to buy Swans M10 after reading a lot of positive reviews online. But I have two major concerns: 1. There are two sellers 'Hifinage' and 'Pro audio home' which one should I prefer? 2. I am currently in NCR and I am not able to find any swans service center here. What about...