ACT internet review - 6 months. (Its Great )

cute.bandar

Well-Known Member
Adept
Oct 7, 2010
258
62
67
31
ACT silver promo plan 6 months ago. Rs. 5350 for 6 months + 1 month free . 100mbps 500GB/month. monthly is 750+tax = 840

Location: Delhi

Connection speed:
Simply fantastic. Never noticed any speed drop. multiple users streaming downloading content. no issues.
Ping: Am terrible FPS and No one to player online with except anonymous chess :( So can't comment on ping . nephew did play fortnite without complaint though. Will test it later.
Jitter: online test show no jitter issues (0ms / 1ms)

Outages:
4 times in 6 months. 2 times the problem was in the whole area, once it got solved own its own in 15 minutes. Last time it got solved after 4-5 business hours.
Great thing - in the all cases had to call once. Got accurate information about when it will get solved and it did around that time.

Issues:
-Installation took 14 days and did not get any information abt when it will get installed. Didn't get response on email. I got pretty worried about how the service would be.
- First time had problem communicating when net went down. Call center number had a major persistent error, it simply wasn't working for like a month. OTP for online chat had a huge delay etc. email didn't give response. I was really worried here. sent mails to the nodal office. They did reply. Communication has since been super smooth since then.

Data:
500GB is great for me. Do download and stream and seed. Have not used more than 350GB.
Extra data costs are fair . 100GB for 600, with 3 month validity! 3 months validity. Very unlike airtel who are stingy! kanjoos data choos.

Edit:

Additional Box Requirement:
ACT required a box to be installed. Box provides 8-10 homes connection. Needed a power connection for it and a place. They will give Rs.100/month to whoever(me) provides power for box . Turns out to be a non issue. Box is hangs outside on the wall. Takes immeasurable amt of electricity.

TLDR: Super satisfied. Kick ass connection. Installation took time, but early service issues got solved. Problems are rare. Accurate info about fixing problems.
 
Last edited:
  • Like
Reactions: Crazy_Eddy

swatkats

Keeping TE Alive!
Veteran
Jul 16, 2011
3,800
1,627
201
Hyderabad
Make sure you ask for wavier , If you face downtime for more than 15hrs out of 720hrs in a month, You're eligible for a waiver for the downtime days.