WTF!!!
I never knew that we could use and return stuff bought on Amazon.
:'(
Yeah that's been my experience with Amazon also, similarly with Myntra - Flipkart ; Never had any issues with returning items for refund.
Your account purchase history has lot of weight I think, online marketplaces aren't as democratic as we think.
No Refund policy = No Sale.
I'm unhappy though. I believe in this age of online exclusives, one needs to have a 'try before you buy' type of policy. How else is one supposed to get the look & feel of any device that is exclusively sold online?
Also, it's now difficult to convince those that are sitting on the fence to try buying online at least once. In fact, ever since amazon changed their policy on mobile phones, I've been warning any potential buyers I come across about the change.
Agree. Especially reviewers who buy the phone and return them back for a full refund after the review is done.You still have the replacement policy in place to cover defective items. To be honest, the refund policy is abused quite a bit and it also encourages a lot of impulsive buying.
Personally, I am in favor of a paid return policy where you take a small loss on amount paid to return a item. That that should balance out things.
This has become a fashion now a days, Everyone is a YouTube reviewer posing as if they can buy phones and review them.Agree. Especially reviewers who buy the phone and return them back for a full refund after the review is done.
Hell no he didn't apply his mind on all aspects, he just wants try and buy approachLets say that when you make a purchase worth 20k, Amazon sends you an item that was opened, used and returned within 10 days (lets assume that the previous buyer did not like the color). Would you be OK with accepting that item for the full price you paid? If you are willing to take that item, but not at the full price, what price would you be willing to pay for it? 19k, 18k?
Lets say you are willing to pay 18k. Next, will you be willing to lose 2k if you are the first buyer of the item and want to return it because you did not like the color or feel of it?
I don't see how this new policy will stop the abusers. You can still return the phone/tablet for a replacement.
Now if I am hell bent on abusing the system, and have no need for the device, I will just keep returning the replacements as well citing different reasons. After a couple of returns, I am pretty sure that they themselves will give an option of refund against replacement. Hence, all this policy change is gonna do is create issues for genuine users.
Like I have already pointed out in this thread, the only problem I have with this policy is that sometimes a person doesn't have time to wait as he might need a phone/tablet/laptop urgently. And if a defective item is received in this case, then I would like my money back as I would have to pick up a replacement urgently from a B&M store.
Just out of curiosity..Was it Amazon fulfilled?
you're not alone.WTF!!!
I never knew that we could use and return stuff bought on Amazon.
:'(
but don't the products have to go through the service center first now?You still have the replacement policy in place to cover defective items.
Can confirm. Came across such for a few products in the past, told Amazon but they didn't do anything. Not sure if they've corrected now.What about wrong information of the product on information page? Online marketplaces should be held responsible for such discrepancies.