Just complain it on Amazon chat , I have already received 300 in Gift voucher because prime didn't deliver product as promised next dayI had two Prime orders that were guaranteed delivery by yesterday 8PM. They still haven't reached me, its next day afternoon now.
This is generally done for items that come in large boxes and are well packed for transportation by the mfg. Home theater systems or exercise equipment or ready to assemble furniture are the items you will commonly find mentioned "Delivered in Original packaging"I recently learned about a new thing called "delivered in original packaging". I am in Canada currently, and ordered a space heater on amazon.ca and the delivery person left it on the doorstep. Amazingly, nobody stole it but the whole thing was thoroughly soaked by the time I got back. Had to warm it up indoors for a couple of days before it would start up.