Well as you might have me seen most of time praising tata nano and the company for its sheer brilliance even though lot of people were still saying you can never go right with tata.
And now is the point i have to believe it.
Well i was not the one straight to go for the car but just in original lottery we got the car in just 2 months time hence we went for it.
Right from start the mileage was nothing as sort of to be proud of and also i was new to cars i thought my driving at low gears is giving me horrible mileage of around 10kmpl.TO check whether its pump issue.
I changed 5 petrol pumps but no difference.
I drive continuous 15 days on highway at 4am and the max i got on highway was 14 with and without ac.
I thought once the service is done car will get better.
In middle tata used to organise parties for tata owners and their staff used to state come to our workshop if you feel there is wrong with mileage.
Another chap ask what is the exact mileage they must get.And they never gave proper reply but atmost settle with 15 in city if not getting come to our workshop.
At same time my 2nd service was due.I went to station and tell them to check mileage at same workshop Wasan deonar.Their answer we dont have the machine to check.And he did some shitty filter changes and said they cleared ac duct tapes that might be causing the issue.
But to no avail again i checked and it was still around 9 to 12kmpl.
But the car was in working state and as i m hardly using cars except emergency journey it wasnt a big fuss for me.
Now in october 2011 i got a letter that tata nano being recall for starter motor up-gradation.
SInce i hardly used to get any positive response.I delayed untill a call in december last week i fixed an appointment with them for the upgradation.
The issue with cars were.
1::Less mileage
2::Battery was leaking somewhat.Cant used to make out except white powder deposition.
On 3rd january 2012 i went to there center.
As always they tried their trick do ac fungus treatment ,under body rust treatment etc.
I said straight just do the up gradation and give me my car.
They did the same and gave me my car with 270 bill.
On check i found they charged some 220 for standard inspection and with labou and distilled water to nano it went to 270.
I didnot made much fuzz and just left the centre.
Within a week the car look as if the engine was slowed abit and also now lot of whie powder deposition started to happen across the battery.
On 28th January 2012 the car died down.As soon as i start ignition car used to give tic tic tic noise from starter motor as well as battery side.
The car used to start only via push car method.
I called wasan tata deoner and they said you need to tow the car and bring to their centre.
My friend told it will cost anywhere between 500 buks.
I started the car with push car method and dropped it on sunday at their workshop.As only watchmen was present.I gave the car no job card given.
On 29th i got call from same chap who handled my car in starter motor upgradation.I gave him all the reasons.Car doesnt start ,battery white powder deposit.And also a new problem that when i fill complete petrol the gauge never goes pass the half way mark.
The chap said he will have look and will call back.
On 30th i receive no call.I get a call on 31st for my rc xerox and battery card.I said i dont have battery card as tata never gave me and fax the rc xerox.
The chap says that car battery is out and they will replace the battery and will call back.Again on 1st i receive no call.I call in evening and chap says car is ready.
As i was busy i delayed it one day.I made a call on 2nd so that when i come car is cleaned as always in my service period i use to wait 1 hour for car getting clean as it was never ready.
I call and chap says they are waiting for negative report for battery once done than they will replace the battery.I was shocked i said yesterday you said its ready.
He said sorry i thought you some other car owner>your car not ready.
I again call on 3rd still no negative report.
On 4th i blasted the chap stating for a nano you take 8 days and cant replace a 3k battery .He was like unless we get the report we cant help.
I said when should i come to get the car than.
He says come on monday.6th.
Yesterday.As i was busy and having less faith with the workshop i missed and thought to take it today.
Today i called the chap and he says he is undergoing some shitty training in pune and said to call workshop.
I did and lady says that the report is showing open.Meaning its still pending.
I was like why isnt it ready and she says you call tomorrow when the chap comes back from training.
The chap might be knowing he is going for training than why a false promise and still no work done.
Even if the car is ready tomorrow i am sure my other issue regarding mileage and fuel guage wont have been addressed.
I have decided to bring this matter to higher tata motors authority and also make aware future buyer of car that even a small car like nano just for replacing the battery you must be ready to waste 15 days even though its in warranty.
Someone please post the link of my incident on team-bhp or try to contact some authority who can bring this issue to higher ups.
Also i tried posting in complaint section of tata motors but i haven't received any call from them.
Can someone help me in that regard.
I am sure ill be also given a good bill in hand.
As i haven't got the job card as proof of car with them i planing to make visit to their centre in few hours.
Guys i am really pissed at this whole matter and have made my mind never to go with a tata car in future.
And now is the point i have to believe it.
Well i was not the one straight to go for the car but just in original lottery we got the car in just 2 months time hence we went for it.
Right from start the mileage was nothing as sort of to be proud of and also i was new to cars i thought my driving at low gears is giving me horrible mileage of around 10kmpl.TO check whether its pump issue.
I changed 5 petrol pumps but no difference.
I drive continuous 15 days on highway at 4am and the max i got on highway was 14 with and without ac.
I thought once the service is done car will get better.
In middle tata used to organise parties for tata owners and their staff used to state come to our workshop if you feel there is wrong with mileage.
Another chap ask what is the exact mileage they must get.And they never gave proper reply but atmost settle with 15 in city if not getting come to our workshop.
At same time my 2nd service was due.I went to station and tell them to check mileage at same workshop Wasan deonar.Their answer we dont have the machine to check.And he did some shitty filter changes and said they cleared ac duct tapes that might be causing the issue.
But to no avail again i checked and it was still around 9 to 12kmpl.
But the car was in working state and as i m hardly using cars except emergency journey it wasnt a big fuss for me.
Now in october 2011 i got a letter that tata nano being recall for starter motor up-gradation.
SInce i hardly used to get any positive response.I delayed untill a call in december last week i fixed an appointment with them for the upgradation.
The issue with cars were.
1::Less mileage
2::Battery was leaking somewhat.Cant used to make out except white powder deposition.
On 3rd january 2012 i went to there center.
As always they tried their trick do ac fungus treatment ,under body rust treatment etc.
I said straight just do the up gradation and give me my car.
They did the same and gave me my car with 270 bill.
On check i found they charged some 220 for standard inspection and with labou and distilled water to nano it went to 270.
I didnot made much fuzz and just left the centre.
Within a week the car look as if the engine was slowed abit and also now lot of whie powder deposition started to happen across the battery.
On 28th January 2012 the car died down.As soon as i start ignition car used to give tic tic tic noise from starter motor as well as battery side.
The car used to start only via push car method.
I called wasan tata deoner and they said you need to tow the car and bring to their centre.
My friend told it will cost anywhere between 500 buks.
I started the car with push car method and dropped it on sunday at their workshop.As only watchmen was present.I gave the car no job card given.
On 29th i got call from same chap who handled my car in starter motor upgradation.I gave him all the reasons.Car doesnt start ,battery white powder deposit.And also a new problem that when i fill complete petrol the gauge never goes pass the half way mark.
The chap said he will have look and will call back.
On 30th i receive no call.I get a call on 31st for my rc xerox and battery card.I said i dont have battery card as tata never gave me and fax the rc xerox.
The chap says that car battery is out and they will replace the battery and will call back.Again on 1st i receive no call.I call in evening and chap says car is ready.
As i was busy i delayed it one day.I made a call on 2nd so that when i come car is cleaned as always in my service period i use to wait 1 hour for car getting clean as it was never ready.
I call and chap says they are waiting for negative report for battery once done than they will replace the battery.I was shocked i said yesterday you said its ready.
He said sorry i thought you some other car owner>your car not ready.
I again call on 3rd still no negative report.
On 4th i blasted the chap stating for a nano you take 8 days and cant replace a 3k battery .He was like unless we get the report we cant help.
I said when should i come to get the car than.
He says come on monday.6th.
Yesterday.As i was busy and having less faith with the workshop i missed and thought to take it today.
Today i called the chap and he says he is undergoing some shitty training in pune and said to call workshop.
I did and lady says that the report is showing open.Meaning its still pending.
I was like why isnt it ready and she says you call tomorrow when the chap comes back from training.
The chap might be knowing he is going for training than why a false promise and still no work done.
Even if the car is ready tomorrow i am sure my other issue regarding mileage and fuel guage wont have been addressed.
I have decided to bring this matter to higher tata motors authority and also make aware future buyer of car that even a small car like nano just for replacing the battery you must be ready to waste 15 days even though its in warranty.
Someone please post the link of my incident on team-bhp or try to contact some authority who can bring this issue to higher ups.
Also i tried posting in complaint section of tata motors but i haven't received any call from them.
Can someone help me in that regard.
I am sure ill be also given a good bill in hand.
As i haven't got the job card as proof of car with them i planing to make visit to their centre in few hours.
Guys i am really pissed at this whole matter and have made my mind never to go with a tata car in future.
