HTC Explorer Stuck on Boot Screen

[Crazysah]

Hello,

So I ordered the HTC Explorer online and got it on Satirday. Today, I opened it up, charged the battery and tried to turn it on. The problem is, it gets stuck on the green HTC with a white background screen and won't go past it.

What should I do? Anything at all I can do? Or should I send it back and gr a replacement?

Thanks,
Crazysah

 

[cooleagle]

Send it back where it came from or take it to a service center.

Ask for an outright replacement & don't settle for repairs. Do keep us updated on the progress.

 

[Pat]

Best thing would be to try a factory data reset by going into stock recovery mode. It should work (99% sure), if not send for replacement.

 

[J555]

same problem ordered from ebay.. what to do now??? what u did??

 

[Pratik.Sampat]

Best thing would be to try a factory data reset by going into stock recovery mode. It should work (99% sure), if not send for replacement.

First try factory reset as suggested by PAT and if that does not work send it for replacement

 

[Crazysah]

same problem ordered from ebay.. what to do now??? what u did??

The site I bought it from, replaced it for me.