You can actually remove them via the drain hole hose located in the bottom of the tub, after you remove the drain pump hose. In previous year reviews the samsung scored the best in cleaning because their cycles are longer in time, now they have also improved on the time. I hope their intense rivalry between samsung and LG makes better reliable products. Agree Samsung products externally appear and feels better not only in washing machines, even in Fridge, microwave. Its the internals that one can't gauge and will have to rely on consumer owner feedback. It's like those European cars they are built sturdy but not always as reliable as the Japs or the koreans. Panasonic atleast in India the service was always a issue,very late to get parts in my case a replacement door for my brand new fridge in 2011. I need a another washing machine for another floor and for me the no 1 criteria is whether it has a tub held by screws or clamp, followed by wash quality and noise. Those direct drive machines are indeed very quiet but they put even more strain on the drum bearings vs a pulley based drive.