MSI Clutch Mouse - after sales support

[Viz]

Namaste,
I purchased a MSI Clutch mouse from Amazon, having issues with it, when I contacted the MSI support, they are asking me to check with the seller, the seller being Appario Retail Private Ltd from Amazon, I am not sure, now to get in touch with them, any help is greatly appreciated.
Thanks for your time.
-Srinivas

 

[Crazy_Eddy]

Appario Retail's Ask a question option directs me to contact Amazon customer service : https://www.amazon.in/gp/help/customer/contact-us?

 

[Viz]

Thank you very much, got in touch with them and sent them required details, hopefully it gets resolved