Unable to register for ICICI iMobile

raksrules

Well-Known Member
Elite
Aug 30, 2007
9,920
1,752
378
Mumbai
I am unable to regjster for ICICI imobile no matter how many times I try. The mobile number is my registered number.
I download the app and it sends the activation message and then tells me to choose from touch id, pin or I'd password. I select pin and put a 4 digit pin number and I get this error...

IMG_0582.JPG


So at this point, one would feel that registration didn't happen. So I force close the app and restart and then I get screen which asks me for pin directly which leads me to believe that registration actually happened. But when I enter the pin number, I get message as below..

IMG_0583.JPG



I have no idea what is wrong. Does anyone have any clue or what I can do to successfully register?
 

puns

Well-Known Member
Section Mod
Mar 24, 2005
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New Delhi
By any chance, do you have 2 sim cards. remove the secondary card and try.
If this does not work, try registering on another phone with your sim card
 

raksrules

Well-Known Member
Elite
Aug 30, 2007
9,920
1,752
378
Mumbai
By any chance, do you have 2 sim cards. remove the secondary card and try.
If this does not work, try registering on another phone with your sim card
No it is a single sim phone. The ICICI guy actually asked me the same question too.
 

6pack

Well-Known Member
ex-Mod
Sep 19, 2005
7,535
1,541
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shut wifi off and only use data on sim. that icici app is a pita during such times.

edit: looks like you're not using wifi. try the opposite - with wifi only.

ot: what's that lock icon in circle?
 

alekhkhanna

Well-Known Member
Adept
May 29, 2008
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shut wifi off and only use data on sim. that icici app is a pita during such times.

edit: looks like you're not using wifi. try the opposite - with wifi only.

ot: what's that lock icon in circle?
That's rotation lock.
 
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raksrules

Well-Known Member
Elite
Aug 30, 2007
9,920
1,752
378
Mumbai
shut wifi off and only use data on sim. that icici app is a pita during such times.

edit: looks like you're not using wifi. try the opposite - with wifi only.

ot: what's that lock icon in circle?
With wifi you cannot do anything since the app prompts you to turn off wifi and I always tried with data only.
 
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