Bought a 4 TB HDD from OP with the connector pin attached permanently. The product was packed really well but the pin being in an awkward position created some issues upon transit. He offered to pay for the repairs but the service center couldn't get it to work(possibly messed it up more). OP was cool about the whole process and was willing to help out in any way he can. He was also willing to refund the whole amount without getting the product back. Extremely reliable and helpful dealer. Looking forward to dealing with him again in the future.