I use it, but never sent ETH, have only sent BTC and XRP. BTC is straight forward, but XRP requires you to add a destination tag along with wallet address. Without the destination tag crypto may get lost. Once I sent some XRP without destination tag, so it never showed in my wallet. Had to contact support and provide them will all proofs. After all verification they credited my wallet in 20 days.
ETH may also require destination tag like XRP but I'm not sure. You can check that in their app or website.