Shipping Policy

Shipping and Delivery Policy

At Techenclave, we are committed to delivering your orders promptly and reliably. Please review our shipping and delivery policy to understand how we handle your orders.

1. Shipping Locations

  • We currently ship to most regions within India. Please note that certain remote locations may not be serviceable.
  • International shipping is available to select countries. Shipping costs and delivery times may vary based on the destination.
  • If your location is not listed at checkout, please contact us at admin@techenclave.com for assistance.

2. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.
  • Orders over INR 2000 may qualify for free standard shipping within India.

3. Order Processing Times

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped, along with tracking information.
  • In the event of high order volumes or unforeseen circumstances, order processing times may be delayed. We will notify you of any significant delays via email.

4. Delivery Times

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Please note that delivery times are estimates and may vary due to external factors such as weather, customs delays, or courier service disruptions.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
  • You can also track your order by visiting the “Order Tracking” section on our website and entering your tracking number.
  • If you encounter any issues with tracking, please contact us at admin@techenclave.com.

6. Undelivered or Lost Packages

  • If your package is marked as delivered but you have not received it, please check with neighbors, building management, or the courier service first.
  • If the package is still not located, please contact us at admin@techenclave.com within 7 days of the delivery date, and we will assist in resolving the issue.
  • For lost packages, we will work with the courier service to locate the shipment. Refunds or replacements will be issued only after the investigation is complete.

7. Address Changes

  • If you need to update your shipping address, please do so before your order is shipped by contacting us at admin@techenclave.com.
  • Once an order is shipped, we cannot guarantee that an address change can be accommodated.

8. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please email us at admin@techenclave.com within [Insert Timeframe, e.g., 48 hours] of receiving the order.
  • Please include photos of the damaged or incorrect item along with your order details.
  • We will arrange for a replacement or refund once the issue is verified.

9. Contact Us

If you have any questions or concerns about our shipping and delivery policy, please contact us:

This policy is subject to change at our discretion. Any updates will be posted on this page, and your continued use of our services will constitute acceptance of the revised terms.

Effective Date: 1st Jan 2025

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