Yeah it's downright worse. They don't even care to reply to emails sent to their grievance office or nodal officers. Always generic replies. No response on LinkedIn, no response on Twitter except asking me to DM them my number. But literally no resolutions or no one taking any onus of...
Downright trash experience. After multiple hassles went to service center again, then he asked me to wait, came back in 15minutes and turbo charger was working again.
After 2 days it stopped working, again went and emailed to multiple people and then it started working again.
Idk wtf is wrong...
I am trying to use the old phone its screen smashed due to my mistake after 3 years and replacing screen was cost like 15-20k so i thought might as well buy new phone.
The customer service guy on telephone was asking me for Job sheet number but the service center wont give any. I have gone...
Hi guys need some advice!
Neither the Grievance office is responding to emails nor am I able to reach out to him via the telephone number mentioned on the website https://www.mi.com/in/service/support/mideclare.html
Its been close to 5 days and I have received till now one call from Xiaomi...
I've never used an iOS device. It is not a device I fancy enought given to change my entire ecosystem of gadgets. Plus I have a lot of paid apps which won't be carried over to iOS.
I full on agree it's my mistake to go ahead with xiaomi but I thought given its their most premium phone in market...
I have written to the grievance redressal officer which is the 2nd highest authority for service. If I don't get answer by tomorrow will reach out to nodal office. I think these two are the highest possible levels in the escalation matrix.
Thanks man! I had the same thoughts. I was shocked as to way a couple of guys here were saying I should be thankful for getting replacement of motherboard I'm like woahh.. What the hell is going on out here. I have outright denied them to agree for any motherboard changes. I want the device...
Updated: Visited the service center has to wait for hours as usual. the agent never came and eventually he checked via video call the amere readings. He plugged multiple charges with different cables same result.
They believe motherboard issue and it will take 1 month around for parts to come...
I've tried a gazillion different cables, chargers and even power banks. With power bank charging is in negatives. And with all cables regardless it never crosses 500ma
Have one plus, it charged normally not in high speed cuz different technologies I guess
It's all clean down there..
I've...
Haven't been able to check this yet as I don't use one
Dude I'm travelling for business, I don't have the 120w hypercharge on me.
There has been no physical or water damage for sure. I don't have adp so I've kept it dearly.
I'm worried about not getting the charge back up again. No matter...