iOS Apple care protection plan

bigquads

Market Restricted
Disciple
So I purchased the "Apple care protection plan" for Rs. 4500/- for my iphone just before the limited warranty got over (Not to be confused with Apple Care+).

Has any one else purchase the same? I was told should the battery go below 80% in the coverage period, I will get a replacement. But the T&C below reads 50% of capacity? Am I missing something or have I been misinformed?


1660190437456.png
 
So I purchased the "Apple care protection plan" for Rs. 4500/- for my iphone just before the limited warranty got over (Not to be confused with Apple Care+).

Has any one else purchase the same? I was told should the battery go below 80% in the coverage period, I will get a replacement. But the T&C below reads 50% of capacity? Am I missing something or have I been misinformed?


View attachment 142690
If you don’t drop it, you are more than good without it. It’s just wasted here. And battery failure are rare. I am on XR for last 4 year now and I am on 89% so don’t know what other might tell. Also it depends on how you use and charge the battery. If you are a heavy user, apple care is best option to opt for.
 
If you don’t drop it, you are more than good without it. It’s just wasted here. And battery failure are rare. I am on XR for last 4 year now and I am on 89% so don’t know what other might tell. Also it depends on how you use and charge the battery. If you are a heavy user, apple care is best option to opt for.
Even for heavy users, its a waste. Apple does some software workarounds to not report the battery health percentage below 80% within 2 years. In one of the IOS 15.6.x versions, the battery health changed (increased for some users and decreased for some) overnight after the update.

From business perspective, if they allow the % to go below 80%, Apple has to replace the battery for all the customers who took the apple care and care+ plans. Hence, they play around with that number.
 
Even for heavy users, its a waste. Apple does some software workarounds to not report the battery health percentage below 80% within 2 years. In one of the IOS 15.6.x versions, the battery health changed (increased for some users and decreased for some) overnight after the update.

From business perspective, if they allow the % to go below 80%, Apple has to replace the battery for all the customers who took the apple care and care+ plans. Hence, they play around with that number.
Shouldn't this be illegal.
 
Shouldn't this be illegal.
yes. who has the guts to go to fight with a multi billion dollar company?. Even in US/ Europe with good consumer laws, its going to be a dream. India with its lack luster laws, no chance of winning. Probably there is no law against this.
 
Shouldn't this be illegal.
Adding battery health after Batterygate was certainly an improvement over the lack of transparency in general. However, Apple documents the battery recalibration process after every major iOS update. Unfortunately, like all the algorithms from the tech companies, there is no oversight.

In my experience, the battery health has always dropped by 1-3% when moving to a major iOS version as they use the data collected over the previous 12 months to recalibrate. On Mac, I think you can even check the number of charging cycles the battery has gone through, which again gives a good estimation of the battery life. Lastly, you can always measure the current battery capacity using external equipment, so they would be stupid to give incorrect estimates.

Also, the thing about Apple not allowing battery health to go below 80% is false. Actually, they do use better quality batteries and in general it is difficult to go below 80% within 2 years as it will require more than 500 cycles of 0-100% charging to get there and that is not how people normally use their phones. However, I have read about several cases on forums where people did manage to get into the 70s within 2 years and it was replaced under AppleCare+, but it takes significant battery abuse to do so.

In general, AppleCare doesn't help much because I haven't had any hardware fail on me even after years of usage and that is the only benefit of the plain AppleCare plan.
 
Even for heavy users, its a waste. Apple does some software workarounds to not report the battery health percentage below 80% within 2 years. In one of the IOS 15.6.x versions, the battery health changed (increased for some users and decreased for some) overnight after the update.

From business perspective, if they allow the % to go below 80%, Apple has to replace the battery for all the customers who took the apple care and care+ plans. Hence, they play around with that number.
Are they still doing this?
They were fined 300million $ if I am correct some time ago for doing this with previous mobiles.
 
Even for heavy users, its a waste. Apple does some software workarounds to not report the battery health percentage below 80% within 2 years. In one of the IOS 15.6.x versions, the battery health changed (increased for some users and decreased for some) overnight after the update.

From business perspective, if they allow the % to go below 80%, Apple has to replace the battery for all the customers who took the apple care and care+ plans. Hence, they play around with that number.
Where exactly did you find this :joycat:
 
Where exactly did you find this :joycat:
This is what happens with every major iOS version update where the battery health actually drops after recalibration. The algorithms are changed and the peak capacity of older batteries is also reduced in comparison to newer ones.

And if battery health is reduced with updates, it makes it more likely to touch 80% and not that it will never go under it like you claimed. The fact is that AppleCare+ is like an insurance product, so it is designed in such a way that only a small minority of people who take it up will actually hit the limit, otherwise they wouldn't even offer it.
 
This is what happens with every major iOS version update where the battery health actually drops after recalibration. The algorithms are changed and the peak capacity of older batteries is also reduced in comparison to newer ones.

And if battery health is reduced with updates, it makes it more likely to touch 80% and not that it will never go under it like you claimed. The fact is that AppleCare+ is like an insurance product, so it is designed in such a way that only a small minority of people who take it up will actually hit the limit, otherwise they wouldn't even offer it.

hear yourself reading this again. Algo changes are done by apple. How do you know the algo changes are accurately reflecting the battery health?. For my iphone 11, it was showing 87% till IOS 15 and it increated to 89% after IOS15 update from IOS14. How do you justify that?. Algo changes?. Whats there to change in the algo?.
If you say algo changes are required as bug fix or any other flimsy reason, i would say the battery health% is inaccurate. These algo changes have to be refined, tested and proven before apple should offer replacement under apple care. There shouldnt be algo changes on this %.

I also didnt say that the health% only dropped for all users. There are lot of cases including me where it has increased after IOS 15 update. The example i gave is to justify that the health% is changed as convenient to apple and its not the same in each version of iOS. Maybe this is the reason, apple stops signing their old iOS packages ensuring people do not downgrade.
 
hear yourself reading this again. Algo changes are done by apple. How do you know the algo changes are accurately reflecting the battery health?. For my iphone 11, it was showing 87% till IOS 15 and it increated to 89% after IOS15 update from IOS14. How do you justify that?. Algo changes?. Whats there to change in the algo?.
If you say algo changes are required as bug fix or any other flimsy reason, i would say the battery health% is inaccurate. These algo changes have to be refined, tested and proven before apple should offer replacement under apple care. There shouldnt be algo changes on this %.
I have already mentioned this in my earlier post that any algo from Big Tech is not up for scrutiny. Also, the actual battery capacity can be checked on MacOS and also through external USB testers. It is basically something that Apple can be sued for and it would have been independently audited to keep the lawsuits away.

The battery health percentage is a generalisation at first and with every update, it is recalibrated based on usage before the update. The most common reason I had read about was that the rated capacity of some batteries are higher than others and some people put deeper charge cycles than others which impacts the recalibration.
 
hear yourself reading this again. Algo changes are done by apple. How do you know the algo changes are accurately reflecting the battery health?. For my iphone 11, it was showing 87% till IOS 15 and it increated to 89% after IOS15 update from IOS14. How do you justify that?. Algo changes?. Whats there to change in the algo?.
If you say algo changes are required as bug fix or any other flimsy reason, i would say the battery health% is inaccurate. These algo changes have to be refined, tested and proven before apple should offer replacement under apple care. There shouldnt be algo changes on this %.

I also didnt say that the health% only dropped for all users. There are lot of cases including me where it has increased after IOS 15 update. The example i gave is to justify that the health% is changed as convenient to apple and its not the same in each version of iOS. Maybe this is the reason, apple stops signing their old iOS packages ensuring people do not downgrade.
Bro, you are missing the point.
Minor fluctuations can and will happen - the reported % is at best an approximation.

Your hypothesis is different - you believe that an actual value of 80% or below will be misreported by the device algos as a higher percentage. Right?
.
Catch is that for the above to be true, there should be a precipitous drop in the health after the 24 month mark. Right?

Here are the readings from my devices (coconut battery app on mac) - Notice the extremely high correlation coefficient between cycles and battery Drop as well as the strong correlation between age (in months) and drop.
That would not have been the case if your hypothesis were true

1660304471971.png
 
Back
Top