PC Peripherals Experience with AcroRMA

M

mlianam

Recruit
How was your experience with AcroRMA? I was thinking of replacing my Razer Viper Ultimate due to the side grips disintegrating. I have already taken apart the mouse once due to spilling coffee on it so I had to clean it. Does it void warranty and will they know about it if I don't tell them? I don't recall seeing any liquid damage indicator inside.
 
If some seal got broken in the event of opening then I dont think so any vendor will entertain warranty and you also cannot explain them the scenario as it involves spilling of coffee which itself is a liquid damage in nature!
 
nRiTeCh said:
If some seal got broken in the event of opening then I dont think so any vendor will entertain warranty and you also cannot explain them the scenario as it involves spilling of coffee which itself is a liquid damage in nature!
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I don't remember breaking any seal if I am being honest, the screws were under the mouse skates and the liquid didn't manage to seep into the pcb, just the mouse switches which I thoroughly cleaned. I wouldn't mind it if someone could inform/correct me on this.
 
mlianam said:
How was your experience with AcroRMA? I was thinking of replacing my Razer Viper Ultimate due to the side grips disintegrating. I have already taken apart the mouse once due to spilling coffee on it so I had to clean it. Does it void warranty and will they know about it if I don't tell them? I don't recall seeing any liquid damage indicator inside.
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I had a viper mini whose side buttons started wobbling after few months of use, it got replaced easily, no questions asked. As for your case you say that you have already opened the mouse, it's really a tossup. Try going through the RMA process and see if it's ok. Best of luck.
 
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