iOS Apple Service Experience Tracker

V

vriship

Adept
Creating a dedicated tracker for forum members to post general service experience when they/their friends & family availed apple service (third party or apple's own service).

Intent is to have this serve as a repository for forum readers

Kindly post your responses in this format:

Date when service availed: <Date>
Device type: Apple iPhone / Macbook / Airpods / iPad / Pencil etc.
Model: e.g. iPhone 14
Original country of purchase: e.g USA or India
Warranty type: Basic (usually 1 year) / Apple care (extended 2 year warranty) / Apple care plus (liquid & physical damage included) / Paid (out of warranty) Service
Country of service: e.g. India
Service centre Name & City: e.g. Apple BKC, Mumbai
Invoice requirement for service: Not required / required but not mandatory / service denied without invoice
Service Experience: e.g 9/10 with comments
 
Last edited:
Date when service availed: Around late 2018
Device type: iPad
Model: iPad Pro 10.5 (2017)
Original country of purchase: India
Warranty type: Apple care (extended 2 year warranty)
Country of service: India
Service centre Name & City: B2X, Ansal Plaza, New Delhi
Invoice requirement for service: -
Service Experience: 0/10, They did not acknowledge that there was a bright spot on the screen (A very common screen problem which all the 2017 iPad Pros developed after ~1 year of use). They said that the screen looked just fine to them.



Date when service availed: Around late 2018
Device type: iPad
Model: iPad Pro 10.5 (2017)
Original country of purchase: India
Warranty type: Apple care (extended 2 year warranty)
Country of service: India
Service centre Name & City: Unicorn, Defence Colony, New Delhi
Invoice requirement for service: No
Service Experience: 10/10, They accepted that the screen had a problem, they were aware of the problem in this model and gave me a brand new iPad (same model). No questiones asked. Excellent service.
 
We already have a thread for this.

Apple India - Feedback Thread

Sharing my recent experience with Apple Service Center in Delhi, My AirPods Pro developed an issue in which left side earpiece got dud. I submitted it to the Reliance resQ and they replaced both the earpieces with the new one and it took them approx 5 working days. Pretty happy with their...
techenclave.com techenclave.com
 
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