CPU/Mobo RMA process for Intel Processor ?

Any idea about Intel RMA process how long does it take. Got a processor that is not working. I have raised a online ticket with all the details for now for RMA.
I also see they have a local customer service center in Bangalore. Will walking in to the local center expedite the process as its a bit far from my place.
Anyone who has done Intel RMA withing or outside Bangalore, if they could share their thoughts.

Processor is giving red led on MSI board which indicates CPU failure or bad CPU. Swapped and tested with another processor which works fine.

Update 27 Sep
Reached out to intel support made few call, RMA is in process currently

Update : Locally in Bangalore it took 7 days for Intel to RMA and delivery a new processor at home.

nRiTeCh said:

So they shipped you the processor right even though you resided in the same town as the service center?

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Yes, even though i am in the same city as the delivery center i had to take the faulty processor to their service center in SP road and within the week got the replacement shipped at home from Bluedart.