[RMA] Ant esports RAM RMA experience

vaibhavyagnik

vaibhavyagnik

youtube.com/vaibhavyagnik
Adept
I bought a used combo consisting of Intel i5 6500K, Gigabyte Z170 Gaming 7 and 2*8GB Ant esports 2666 Mhz RAM on techenclave itself. The combo worked perfectly for a few days as my Truenas and suddenly one day I could not access it. Checked and found fans running full blast. Shutdown the system and tried to reboot, only to be greeted with a C1 bios error code. Did some methodical troubleshooting and I found that 1 out 2 RAM sticks was faulty. I messaged the seller to check if the RAM was in warranty. To my good luck, the RAM stick was in warranty. I logged into Ant esports website and created RMA request. The request itself was easy to create. You have to give your details, upload the invoice copy, couple of photos and a video.
Once that was done, a pickup was scheduled, the RAM was picked up and back to me within 10 days. Mind you, I am in a tier 3 city. Overall I am happy with the warranty service provided by Ant esports.
Update: the new RAM stick seems to be DOA o_O
 
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vaibhavyagnik said:
Update: the new RAM stick seems to be DOA o_O
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So, are you happy now?
RAM is one of the most reliable things in a PC. They hardly go bad other than getting some moisture/crud on their connectors. So, the fact that you have 2 sticks which have gone/already bad tells you something about these companies. It appears to me that they buy the rejected stuff from bigger manufacturers and offload them onto unsuspecting customers. I have never been happy with buying these "local" brand items. They have never lasted as long as they should have. Middle of the road or even cheap stuff from reputed manufacturers seldom goes bad before becoming obsolete other than high use items like phones/laptop keyboards, etc.
 
codwapeace said:
So, are you happy now?
RAM is one of the most reliable things in a PC. They hardly go bad other than getting some moisture/crud on their connectors. So, the fact that you have 2 sticks which have gone/already bad tells you something about these companies. It appears to me that they buy the rejected stuff from bigger manufacturers and offload them onto unsuspecting customers. I have never been happy with buying these "local" brand items. They have never lasted as long as they should have. Middle of the road or even cheap stuff from reputed manufacturers seldom goes bad before becoming obsolete other than high use items like phones/laptop keyboards, etc.
Click to expand...

I agree. Only things I am comfortable buying from these white labeling companies are temporary peripherals or things like cases which are not interacting with the system directly. Most of the time, the mass produced things these companies market are not durable and often faulty which can seriously damage your expensive PC parts if used in tandem with the same.
 
codwapeace said:
They hardly go bad other than getting some moisture/crud on their connectors.
Click to expand...

ESD build up over time is something I've witnessed leading to premature failures. After a few ssds and ram sticks dying, I stopped buying used hardware almost completely.

Hardware with single owners is usually fine but by the time it's been shuffled around a few places, it often ends up dying during a cleaning, even with proper ESD safe blowers and earthing in place.

Graphics cards and motherboards are usually more resilient than memory or ssds. I'm theorizing it's because of the larger ground planes and capacitors on them that helps with dissipating the ESD.

I unconditionally avoid rebadged stuff like OP's brand.

Out of the lower priced brands, EVM is the only one that stands out as something reliable. They maybe have more rigorous testing than Dolgix, Consistent, Geonix and others.
 
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