razer mouse wheels are very finicky. if you've physically broken the encoder, you need to get one and solder it. if roller scroll wheel is broken, that's just a swap.
acrorma warranty is claimed from here https://acrorma.com/ and you need to send in your mouse to the nearest centre if it's approved
you can even install linux https://github.com/meefik/linuxdeploy
there's https://play.google.com/store/apps/details?id=fr.webrox.landrive which is paid and it has some discoverability and speed issues. there's actually not any proper solution
there are two 14400fs - alder lake and raptor lake which can be checked from the box. best to avoid 14th gen for any possible instability issues in the future.