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Customer service never replies! I have been trying to reach the customer sevice for the past 10 day and not once did they respond! ..call/chat or email.

I ordered the nexus 4 on 12th dec ...i know its not available on the play store ...but the cc person on two occasions said the phone is already in their global hub!and will be delivered this weel... but the status on their webpage is still order confirmed and now i cant even contact their...