Buying Asus GL552JX laptop from Ebay for 55k

avi · May 22, 2015, 6:45am

when is the deadline for shipping?

vyral_143 · May 22, 2015, 6:51am

mashac · May 22, 2015, 7:11am

Seller responded to my messages about warranty yesterday and told me it has a global warranty. Then I asked him when will the product be available again and he said “in around 1 week”.

avi · May 22, 2015, 7:15am

So, ebay will now process refund?

Cracked · May 22, 2015, 7:23am

Contacted eBay. They said that the seller has intimated the item as ready to be shipped yesterday itself. Apparently the logistics partner hasn’t picked it up. Said give it another 2-3 working days and itll be done.

I’d rather wait and have the product than have the money refunded just yet. I’ll wait till the end of the month.

Post merged on May 22, 2015

Did you ask about the same Asus product?

mashac · May 22, 2015, 7:41am

Yeah, about the same Asus ROG model.

Kartik07 · May 22, 2015, 12:47pm

I got this vostro laptop ordered from this seller delivered this afternoon(48 hrs)..Packaging was excellent.

Garg.Enterprises · May 22, 2015, 12:55pm

Hi Everyone,

I am from Garg Enterprises and we just registered here to assist you guys.

We regret the inconvenience caused because of the delay in shipping, there is a technical glitch which is causing the delay in updating the same, we are working on it and we assure you that everyone’s order will get delivered for SURE, just give us little time for fixing the issue.

I assure you that the refund will not be initiated and you all will get your order next week.

and the listing will be active again in around 1 week or maximum in starting of next month.

We are not greedy from any point, don’t worry about that, we always provide best prices and best products and all our products are 100% brand new and 100% not refurbished, we have a reputation in market and there are over 10,000 satisfied customers who trusts us, we don’t do anything wrong to make money, we have an image to maintain, for little money we will never do such thing and will never sell something like refurbished as new.
All our products are as per their description and I assure you everyone that after you will get your order you will love it and will agree with us.

There is some sim card related issue with our contact no. provided in ebay, and that will be resolved by Monday and the no. will get activated.

for any information, complaints etc. you can drop a message here or PM us.

We apologize once again for the inconvenience and delay caused, but I assure you that after getting your hands on the Laptop, you will just forget the delay caused in delivery

We will also add something extra with package as a gift and as an apology to all the buyers of this laptop

Thanks & Regards,
Customer Service - Garg Enterprises

Cracked · May 22, 2015, 1:55pm

48 hours? Awesome!
And congrats on the Vostro!

mashac · May 23, 2015, 1:32am

Garg.Enterprises:

Hi Everyone,

I am from Garg Enterprises and we just registered here to assist you guys.

We regret the inconvenience caused because of the delay in shipping, there is a technical glitch which is causing the delay in updating the same, we are working on it and we assure you that everyone’s order will get delivered for SURE, just give us little time for fixing the issue.

I assure you that the refund will not be initiated and you all will get your order next week.

and the listing will be active again in around 1 week or maximum in starting of next month.

We are not greedy from any point, don’t worry about that, we always provide best prices and best products and all our products are 100% brand new and 100% not refurbished, we have a reputation in market and there are over 10,000 satisfied customers who trusts us, we don’t do anything wrong to make money, we have an image to maintain, for little money we will never do such thing and will never sell something like refurbished as new.
All our products are as per their description and I assure you everyone that after you will get your order you will love it and will agree with us.

There is some sim card related issue with our contact no. provided in ebay, and that will be resolved by Monday and the no. will get activated.

for any information, complaints etc. you can drop a message here or PM us.

We apologize once again for the inconvenience and delay caused, but I assure you that after getting your hands on the Laptop, you will just forget the delay caused in delivery

We will also add something extra with package as a gift and as an apology to all the buyers of this laptop

Thanks & Regards,
Customer Service - Garg Enterprises

Thanks man, I think this clears a lot of confusion.

Cracked · May 23, 2015, 2:07am

Garg.Enterprises:

Hi Everyone,

I am from Garg Enterprises and we just registered here to assist you guys.

We regret the inconvenience caused because of the delay in shipping, there is a technical glitch which is causing the delay in updating the same, we are working on it and we assure you that everyone’s order will get delivered for SURE, just give us little time for fixing the issue.

I assure you that the refund will not be initiated and you all will get your order next week.

and the listing will be active again in around 1 week or maximum in starting of next month.

We are not greedy from any point, don’t worry about that, we always provide best prices and best products and all our products are 100% brand new and 100% not refurbished, we have a reputation in market and there are over 10,000 satisfied customers who trusts us, we don’t do anything wrong to make money, we have an image to maintain, for little money we will never do such thing and will never sell something like refurbished as new.
All our products are as per their description and I assure you everyone that after you will get your order you will love it and will agree with us.

There is some sim card related issue with our contact no. provided in ebay, and that will be resolved by Monday and the no. will get activated.

for any information, complaints etc. you can drop a message here or PM us.

We apologize once again for the inconvenience and delay caused, but I assure you that after getting your hands on the Laptop, you will just forget the delay caused in delivery

We will also add something extra with package as a gift and as an apology to all the buyers of this laptop

Thanks & Regards,
Customer Service - Garg Enterprises

Didn’t see this before! It is really good to see this reply. It went a long way to reassure me. Thanks!

Kartik07 · May 23, 2015, 3:40am

Good to know from the seller itself…also hope the seller is active on this tech forum too.

aman.pitbull · May 23, 2015, 4:43am

Thanks a lot for the reply. That reply cleared a lot of doubts and queries that we had. Looking forward to your deals on TE too. Best of Luck.

Garg.Enterprises:

Hi Everyone,

I am from Garg Enterprises and we just registered here to assist you guys.

We regret the inconvenience caused because of the delay in shipping, there is a technical glitch which is causing the delay in updating the same, we are working on it and we assure you that everyone’s order will get delivered for SURE, just give us little time for fixing the issue.

I assure you that the refund will not be initiated and you all will get your order next week.

and the listing will be active again in around 1 week or maximum in starting of next month.

We are not greedy from any point, don’t worry about that, we always provide best prices and best products and all our products are 100% brand new and 100% not refurbished, we have a reputation in market and there are over 10,000 satisfied customers who trusts us, we don’t do anything wrong to make money, we have an image to maintain, for little money we will never do such thing and will never sell something like refurbished as new.
All our products are as per their description and I assure you everyone that after you will get your order you will love it and will agree with us.

There is some sim card related issue with our contact no. provided in ebay, and that will be resolved by Monday and the no. will get activated.

for any information, complaints etc. you can drop a message here or PM us.

We apologize once again for the inconvenience and delay caused, but I assure you that after getting your hands on the Laptop, you will just forget the delay caused in delivery

We will also add something extra with package as a gift and as an apology to all the buyers of this laptop

Thanks & Regards,
Customer Service - Garg Enterprises

mashac · May 23, 2015, 3:23pm

Since the Asus ROG laptop is a Thailand model, from where to buy a spare battery? Battery backup of that model seems really low.

prankie · May 23, 2015, 4:55pm

To the buyers, do share the sellers contact info once you receive your machines.. Might be useful..

mashac · May 26, 2015, 3:25am

Guys who bought Asus Rog laptop, you guy’s order shipped yet?

aman.pitbull · May 26, 2015, 3:45am

Did the seller update you with any information, was your order shipped?

Cracked · May 26, 2015, 9:28am

Nope. Not yet. I sent him a PM yesterday through TE. No reply yet.

Post merged on May 27, 2015

UPDATE: Seller informed that the issue is resolved with the courier and that the tracking details will be processed and available in 24 hours.

mashac · May 27, 2015, 7:45am

Glad to hear that.

aman.pitbull · May 27, 2015, 12:59pm

I got the exact same reply.