^A very very common practice in the country if I may add. Most of us know that Western Digital replaces an outdated hard drive with a better and newer model and in all probability a drive with a higher capacity. And ever since the news spread like viral, most folks (I know of a LOT of them from the forums!) applied for the RMA even without the hard drive failing! Some of them went a notch higher, and actually tampered the drive so that HD Tune or a similar application throws a warning/error, raises an RMA request. With Dell, it’s a different game - replacing the displays for a better display/panel.
Very very sad. And why would anyone be surprised as to why WD and Seagate lowered the warranty from 5 years to 3 and later to 2! (And I suppose this is only for India or may be the APAC? Not exactly sure.)