Need an ergonomic chair

I bought Green Soul Crystal-V2 in Feb’22.

Earlier I had a unbranded (100% same as Green Soul Newyork) chair that was more comfortable and working great even after 4 years (wheel base was replaced one year ago because a couple of wheels were broken, after/before no other problem). I changed just because I wanted change.

I am not much impressed with Green Soul chair. They are same like unbranded / Chinese imported chairs, they just put their brand name on the chair.

  1. There were supposed to be two Allen keys but smaller one was not there. No problem, I have those. No resolution provided by company.
  2. Hydraulic cover was not there. No resolution provided by company.
  3. Reclining lock does not stay in locked position and all of sudden, unlocks itself multiple times a day. No resolution provided by company.
  4. Armsrests keep on moving back and forth with slightest of pressure while sitting, getting up, etc. No resolution provided by company.

I have contacted Green Soul CC multiple times. They prefer whatsapp communication but their reply comes in 1-2-3 days. So the conversation keeps going on for weeks. BTW, it is still going on.

They have good reviews on Amazon, so may be my chair is an exception or they themselves write reviews. Even verified purchase reviews can be manipulated by buying at your known’s addresses, get it delivered, sell it again. all you loose is Amazon commission.

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