TPM issue-Notionink Cain 10

Software and Dev Software & Tools
1

Stuck on Windows 10 TPM screen.
I was resetting Windows 10 (clean) and after reboot I am unable to use the keyboard, both from USB and attached one. Unless and until I press either 'Esc" or Volume button down/ F12 or Vol Up to authorize TPM (trusted platform module) clearance/rejection, the resetting process is stuck.
BIOS is factory locked as it seems.
I need help guys ! Thanks in advance.
P.S. Neither usb keyboard, nor the attached one and Vol Up+Down+Power button pressing method works neither.

Yours,
-tamocha11

2

Post complete system specs.

3

Mostly, the drivers have not been added to the boot image, but are added as third party installs as part of first boot.

Post SS if possible. You should clear the TPM, although I don’t think it has anything to do with this.

4

Problem is after TPM screen, I can neither use the inbuilt keyboard nor the volume button.

Post merged on Nov 13, 2017

It is a Baytrail system with 2 Gigs of DDR3, with 32 Gb eMMc. It is the Notion Ink Cain 10.

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The inside of the system. No BIOS/CMOS battery also.

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Attachments:

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IMG_20171029_092417.jpg
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5

This might be of some help

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/error-configuration-change-was-requested-to-clear/2f360de6-83ff-4425-a456-fdaa08f5409a?auth=1

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6

Try this step in the pic. The guys keyboard wasnt working either.

Attachments:

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7

The Vol Up+Down does not work. This system has an eMMC (probably NAND, not sure), how do I remove that?

8

maybe try to boot into usb ?

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9

Didn’t you read in that screenshot & link the guy removed hard drive and all to bypass or overcome the error.

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10

^ how can he remove the hard drive? isn’t it soddered to the motherboard?

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11

No chance of that. Fast boot of EFI unable to enter BIOS.

Post merged on Nov 14, 2017

It is embedded on the board.

12

tried this?

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13

Tried, also many others. Such as [Vol up+down+power" etc. Notion Ink wants me to send it to their B’Lore center, but what I actually want is to solve this through actual experience.
I’m neither a techie nor a geek, but I love to learn through you guys !
let us keep trying !!!

14

honestly, if its still in warranty, better to send it to service center.

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15

Notion Ink Service Centre also asked me to send it to their Bangalore Lab. Why not we try it ourselves my friend? I am willing to sacrifice this Cain 10 ha ha ha !

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16

I mean the ram is soldered to motherboard, hard disk is soldered to mother board. so there’s nothing much you can do

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