If you've read my previous thread, The Enshittification of Swiggy where I document how Swiggy's service took a downward trajectory with too few delivery personnel trying to fulfill too many orders resulting in multiple pickups, long delays and cold food, it's pretty much the same here, including...
Swiggy's new business model:
Promise a delivery time of 25-30 mins
Accept orders
Say no delivery partners available
Make customers pay cancellation fee
Profit. For basically doing nothing
So Swiggy has been irking me for a while now. Sometimes when I'm up all night, I like to order food. Who...