gsuite

I just received a call from a customer executive of G-Suite for my domain xxxxxx.com (hidden). I want to sign up for gsuite basic account, but forgot the login email used. After speaking with customer support they said the email associated with domain is the email to be used. But the problem...

Just came across this thread I find it hard to believe, specially with a giant like Google, that there is no quick way to reach them in case of such catastrophe. Imagine the loss at the user(business/company) end. If however this is true as mentioned, I see this as a strong wake-up call.