An Engineer explains how Glass is not a $80 device

avi

Skilled
Many articles/review sites critiquing Glass. And latest teardown article said its cost only 80USD and you are being to duped to pay 1500USD.

This guy makes Glasses and he explains why. I thought its worth sharing here:

Cheap-shots that unfairly hijack +Google Glass's buzz in a negative way and for personal gain: that is my view of the recent tear-downs of Google Glass. Let me explain.
Some of you may have seen the new tear-downs, especially on teardown.com, which proclaims that while Glass is priced at "a whopping $1500", the "cost" of it is only $80. I make hardware, for Glass in fact, and I can tell you that this assessment is astoundingly wrong-headed.

More importantly, the folks at teardown.com are not silly or misguided, they are greedy. I will explain more later, but quick preview: they know what they are doing, they know how costly hardware development is, and they know they will get lots of press by proclaiming Glass to be an $80 device. Why do they want press? Because they are selling something. Full tear-downs of devices. Meaning, pictures and lists of what is inside devices that other people spent time making. How much do they charge? $7,000 each. While you ponder that, some points:
* Saying that a hardware device 'costs' the sum of its recognizable parts is about as absurd as saying the cost of a hollywood blockbuster movie is the price of the film the final version is printed on. Not quite that absurd, but almost.
* Glass is a totally new device so all development is custom.
* The cost of a single tooling to make each injection-molded plastic piece of the case (which is several, complex pieces) is $40K to $100K and you can be sure that Google went for the $100K+ version, and went through round after round after round of refining the designs and the toolings. To figure a per-unit cost of the plastic shell, then, you have to spread those hundreds of thousands if not millions of dollars over the number of units made. Glass is beta, so not so many have been made.
* That is just for the plastic housing. Not the titanium rim, not the nose pieces, not the prism, etc.
* Let's next consider the circuitry. Each circuit board in there is custom. The amount of engineering that goes into designing a custom board even if it can be big and sparsely populated and hot is mind-boggling. Now if it has to be dense, tiny, and address a nearly impossible heat-management challenge, the costs skyrocket.
* For a moment lets entertain them, by considering just the raw cost of the parts, as if all the design and engineering and manufacturing costs didn't matter.
* The parts they list are only a few of the parts inside Glass (notice there are only a few colored boxes on each board picture), and their costs seem to be based on ordering hundreds of thousands of the parts, which Google may not have done, for the small batches of Glass they have been rolling out.
* Some of their costs are miles off, like the price of the battery. A custom-made, advanced 570 (or 660) mAh lithium-polymer pouch cell with protection circuitry for $1.14? Miles off. 6-10 times that, in small batches, 3 times that in massive quantities.
* Then they list an item for "assembly and test". How much? $2.15.
Really? Assembling a whole Glass device and testing it, for $2.15. Forget disadvantages labor markets and sweat shops, this is Google and this is assembled in California. If they were using minimum-wage workers to assemble their flagshop futuristic device (as in: they are not), that is $8 per hour, which means about 15 minutes to assemble. Given the likely wages, plus perks and overhead, in fact teardown's esimate probably means about 30 seconds. And what do they mean by assembly? Do they mean micro-soldering of the literally hundreds of surface-mounted parts onto the custom circuit boards? Obviously humanly impossible. But that means they are talking about custom PCB manufacture in a board fabrication house. Major factory-based manufacture. Again, this means massive tooling costs, lots of generations of prototypes that didn't work, and more and more costs, including for quality assurance and to protect the designs against theft. For this, teardown.com budgeted two dollars per device. Brilliant math!
* What about all the wildly complex engineering to fit the circuitry into such a tiny space, and to make it all so slick and beautiful. This is not easy and not cheap. It is in fact probably 90% of the total cost of the development. (Why does a Maseratti cost more than a Datsun?)

What is the cost of Google Glass? Remember that the first word is Google! This is a connected device, and it draws on the vast power of Google's servers and all their software and knowledge offerings, potentially dozens of times each second. So much of the software stack likely needed to be tuned for Glass, and an entire set of APIs created to allow Glass to work. Did Teardown look inside Glass and find all the APIs, all the iterations of software development, all the device drivers, and so forth? No, then how can they cost out the product?

Importantly, having Glass now is being part of a program. When Google came out with a new version of the hardware, they sent me a new Glass. So right there my $1500 just turned into $1500 for TWO devices. Then my new one had some small problems. They sent me another one overnight. Whenever I call customer service I get a friendly voice, day or night, within a couple timezones of where I am. They are knowledgeable about every aspect of the device.
I have been to a half-dozen events in New York and Boston invited by Google for Explorers, where the senior team members like +Timothy Jordan and +Jenny Murphy were present and enthusiastically ready to listen to our questions and feedback. That means Google flew them across the country for each of those events, and does so to cities around the country. That is a real cost of the explorer program. (If you are cynical you could say that is business development, but think about whether Apple would ever let users get products early, and whether they would let them talk to key internal team members, and pay for those members' time to fly around the country.) The point is that your $1500 buys you a place in a larger program, not just Glass, and certainly not just a pile of electronic parts that you can somehow assemble yourself for $2.15!
I would hazard that our $1500 is well subsidized and categorically less than the actual cost per unit.

Teardown.com might defend themselves and try to say, "we are just talking about the cost of the parts; we know that is not the same thing as the total cost of manufacture nor of the Glass program as a whole." They can logically argue that, but they also know that they are getting press because the public is not seeing that nuance. The public is seeing "I have to pay $1500 for Glass, but Google only paid $80".
Teardown is helping them make that conclusion. Therefore Teardown is lying. Intentionally.
Why?

It turns out that Teardown sells their detailed reports of what is inside other companies' devices. By their logic of what 'cost' is, these reports should be only the cost of the goods sold, plus a small markup. So, for the Fuel Band product, for instance,
that would be the price of one Fuel Band ($149) plus the time of the people who tore it apart and took pictures, then researched each part inside. What is that, total. $1000? So, if 1000 people buy the report, the cost is $1 per customer, and their price should be similar to that, right? Well, in fact, what is their price for the Fuel Band tear-down? Not $1, not $10, not $100. In fact, it is $7,000. Seven thousand dollars for each customer who buys the report. Who knows how many they sell, but I guess it is a lot. Seven thousand dollars. I believe that the company who sells that for that price should be very wary of calling Google out as if they are over-charging their customers!

What is Google offering their customers, with Glass? Much more than one device. Glass is an experience. Exploring Glass, early, is a particularly wonderful experience. having access to the developers' kit is not only an experience but a chance for the community to start hundreds or thousands of small companies, doing things no one can even predict yet. Glass is a platform. It can be an operating room companion for a surgeon, to save lives; it can transform the lives of children with disabilities; it can help an artist create art. It is the future, and it is exciting.

Meanwhile, what is Teardown offering their customers? Sneak peeks insider their competitors's goods. Nothing new, no engineering, no addition to humanity. Just information on the competition. Particularly ironic is that one of the key things they offer, in their photos and schematics, is which electronic components the manufacturers of the products they tear apart choose to put in their devices, how they arrange them in physical space, and what types of boards and wiring and materials they use? Why would any company pay $7000 for this? Because it is valuable. Because an electronic device is NOT just the collection of parts inside. It is the engineering. It is the design. Teardown's entire business model is predicated on that! And yet they try to pretend that Google is the one being disingenuous.

source: https://plus.google.com/u/0/+NedSahin/posts/BcYgC3mNHQ5

btw anyone here own Glass? @max_demon
 
Good read that. Probably would have been better with spaces between paragraphs. :p

@dexBG - you are again talking about only the manufacturing cost. Which is only one step ahead of that site's estimate of only the material cost. Sure in the future it may very well cost $80 per device to manufacture but it will still have taxes, servicing, marketing and supply chain costs to it. The other costs involved in pushing software updates.
 
I am not just talking about Manufacturing cost .. there is big gap between 80 and $1500 .. Google already invests Millions into R&D without any marketable value so this isn't some money grabbing scheme as well, but to justify the $1500 is as presumptuous as the $80 BOM.
 
Once the novelty wears off, how useful is it?

Novelty wears off? There was no novelty. It was the worst 1600$ i spend. Ever. I cannot even sell it. By the time I got it, around 4~5 months back, whoever wanted it already had it.The moment I wore it, I felt weird. Wherever I went people were staring at me. Dunno if it was coz its a quiet town. Hated people coming up to me and asking questions and requesting for a try out. The only reason I wanted for was its navigation and augmented reality feature. For that, far more development is required. FAR MORE.

And even if that is done. I wont wear this in public. Its just too weird. Imagine a table spoon stuck on your side of head. even worse. It just doesn't feel discrete.

I tried it for a day in Trivandrum, Kerala, India. NO USE. Would advice anyone in India against buying it. Its truly a developed country device. as of now at least. No ****ing clue why some people in India bought it. Bet everything I have that they feel sorry now.
 
Novelty wears off? There was no novelty.
LOL, best line :p

I tried it for a day in Trivandrum, Kerala, India. NO USE. Would advice anyone in India against buying it. Its truly a developed country device. as of now at least. No ****ing clue why some people in India bought it. Bet everything I have that they feel sorry now.
In India, still you cannot use Siri publicly. Glasses, that would be in years!
 
And not to mention, the stares. It was a billion times worse. 90% dont know what it was. and the 10% who knew, didn't let me walk 10 feet without questions. Big mistake showing off.
 
Being an early adopter has its disadvantages and this was not even a proper commercial product.
It is still experimentation by google. Unless you are a millionaire, buying this is colossal waste of money.
 
you have it in india?? i thought it dint work here?? like location locked or something. Anyway, what are you doing it with ot now? locked up in a drawer?

Novelty wears off? There was no novelty. It was the worst 1600$ i spend. Ever. I cannot even sell it. By the time I got it, around 4~5 months back, whoever wanted it already had it.The moment I wore it, I felt weird. Wherever I went people were staring at me. Dunno if it was coz its a quiet town. Hated people coming up to me and asking questions and requesting for a try out. The only reason I wanted for was its navigation and augmented reality feature. For that, far more development is required. FAR MORE.

And even if that is done. I wont wear this in public. Its just too weird. Imagine a table spoon stuck on your side of head. even worse. It just doesn't feel discrete.

I tried it for a day in Trivandrum, Kerala, India. NO USE. Would advice anyone in India against buying it. Its truly a developed country device. as of now at least. No ****ing clue why some people in India bought it. Bet everything I have that they feel sorry now.
 
Its with my brother in India. I never had any issue with using it in Bangalore, Mysore, Trivandrum.
people in india mostly wont be knowing as to what the device is. in usa however, i have read many articles about people getting harassed over wearin these.
 
The biggest downside with this device would be its need for internet coupled with a lack of wifi zones in india.

Even a CCD which claims to have wifi, doesnt allow you to access almost anything on its network!
 
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