Apple India - Feedback Thread

Nalin

Skilled
Sharing my recent experience with Apple Service Center in Delhi, My AirPods Pro developed an issue in which left side earpiece got dud. I submitted it to the Reliance resQ and they replaced both the earpieces with the new one and it took them approx 5 working days. Pretty happy with their service and despite being 3rd Party it never felt like one. There was no queue and the staff was very polite. I received an E-Receipt of the pickup on my mail and was updated through out the process with regular updates. Overall happy with their service.

They never asked any physical copy of bill whatsoever, especially like this part.
 

D C

Adept
Got my 6s battery replaced back in january 2019. Just missed the 6s battery service program by one month.
Paid ₹3500. Was not in stock, had to pay in full and wait for about 2 weeks. Got a call to come in, in and out within an hour.

Location- Unicorn apple store, defence colony, Delhi (service centre is a floor below the store, entrance separate for both)
 

Nalin

Skilled
Got my 11 Pro Max replaced under AppleCare+ this week.
No bill required
Store : Unicorn, Gurgaon (One Horizon Centre)
That's assuring to know at least that's what we buy AppleCare+ for, what was the issue under which your unit was replaced?
 

sid1712

Cookies, mmm...
Adept
That's assuring to know at least that's what we buy AppleCare+ for, what was the issue under which your unit was replaced?
i accidentally dropped it which broke my front glass. Service centre guy asked me if I really only had the front glass break which made me *accidentally* drop the back of the phone on a fire hydrant so as to claim for a full replacement.
Now I got a new replacement piece by paying 0 (they didn't even ask me for the mandatory deductible amount)

Might be specific to my service center (Unicorn, One Horizon, Gurgaon)
 
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m0h1t

drinks like a fish
Skilled
Recently got a 13 pro from outside, is apple care worth it? Where does one buy it, at apple reseller stores?
 
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