Review Beware: Central Cargo Packers and Movers - Worst service

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raksrules

Oracle
This week i have been through probably the worst experience of my life. I wanted to transport my bike from Mumbai to Pune and since the movers and packers i had used earlier was not operational anymore i searched sulekha for someone else. Checked decent reviews, i went for a company called Central Cargo Packers and Movers. It was a door to door delivery and i had told them to deliver the bike in Hinjewadi Phase 2 in Pune where my office is. This was part of the deal.
Now i went to Pune expecting to see my bike being delivered and available by Monday but things started to take a bad turn.
There was this guy named Ravi who was co-ordinating with me in Mumbai and in Pune there were two people named Sandeep and Sumit, probably brothers.
I called up Ravi to ask when i will get my bike and i was given number of Sandeep. I called up Sandeep and asked him and to my utter shock he asks me to come to Chinchwad to pick up the bike myself. This place is like 16 Kms from my office and Autos charge a fortune to go anywhere from Hinjewadi area. So i told him that i have door to door delivery and i should get my bike at my office address.
The guy says that "ladka nahi hai", "sabko bike nahi aata" and all sort of crap stories and then tells me that he will somehow get it delivered by monday evening. I patiently wait but nothing. I call up and me makes another story and says he will delivery by 10 PM. I still wait and nothing.Then he tells me that he will deliver on tuesday for sure and i also loop in that Ravi in the call. Come Tuesday and nothing. I then called at an interval of every 2 hours but all i got was stupid replies and most of the times not picking my call.
He kept on insisting that it will be delivered by evening but at 7 Pm he says another day else take yourself from Chinchwad. I could not wait anymore as i had to also go to search for house and without a bike i am handicapped here in Pune. I had never been to Chinchwad so i took help of my friend and went along with him on his bike. I reached there at 7:30 PM and then called that Sumit guy. He said he is coming, on the way and all sort of sh1t.
I kept waiting and called multiple times and most of the times he ignored my calls. At last when he picked, i shouted him on the call and to my surprise he says "mere saath aaise chilla ke baat nahi karne ka, bol deta hoon" WTF
Finally after standing on that road for 1.5 Hours that mfcker came and guess what he was drunk. I could smell that. He took me on his activa to his home which he claimed was near to the office. He gave me the bike and wow, the bike is damaged, the handle was twisted, one of the mirrors broken. Out of options i had to leave with that bike which was fortunately in condition to ride.
This is the worst movers and packers company i have dealt with and i have just now made the complaint to their Mumbai office.
I am listing the numbers of the people here so you people are not scammed by them.

Ravi - 9320072633
Sandeep and Sumit: 9372029002
 
WTF! I just read their reviews on Sulekha and MouthShut. ALL the positive reviews on Sulekha & MouthShut seem to be fake ones.

This seems to be one of the biggest fraud companies (?) (fraud rate = 100%) in India. Others include Tikona, etc.

Sorry to say, but I think your research was very flawed. Here are the real reviews (The same person named Ravi comes into picture here as well):

1) http://www.mouthshut.com/review/Central-Cargo-Packers-and-Movers-review-mpmtqmqpnr -- Ravi

2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15

16) Pulsar bike was used for joyride and was damaged.

17) Car was driven driven down instead of transporting it in a truck.

18

19) Washing machine completely broken and company refused to repair it.

20

21) This guy had to get the police involved to get back his goods!

22 | 23

24) This guy missed his flight, most of the stuff was damaged, car (which was 20km outside the city) was damaged and all the petrol was stolen.

25

26) They didn't even spare the spare tyre!

27

28) Pulsar bike damaged, horn and petrol stolen.

29

30) Car was taken for a joyride of 175km till it ran out of petrol. It was returned to the owner in a terrible condition.

31 | 32 | 33

I'm sure I'll find more such reviews if I keep on searching but I'll just stop now. I'm having a headache right now.

If you have time, drag them to consumer court. I've heard it works.
 
Thanks for the links. I agree my research was flawed and since I was short of time I had to make quick decisions. Shall ensure I don't make this mistake again. Lesson learned I guess.

Also can you or anyone else please suggest how to proceed with the consumer court thing ?
 
Must be really painful and regrettable experience. Request you to put your experience on review sites with as much details as possible. Try to include last names.
 
Errr,this is total non-sense
These guy are complete frauds from what i have looked across the inter webs,damaging personal property with no sense of responsibility
You should have gone with GATI,even they have door to door service
One of friend got this P220 transferred from Mumbai to Banglore with top notch service from their end
 
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