Search
Search titles only
By:
Search titles only
By:
Forums
New posts
Search forums
What's new
New posts
Latest activity
Feedback
View Statistics
Members
Current visitors
Buy Sell Trade
WTB
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to thread
Forums
Need Buying Help?
PC Buying Advice
Big Let down by Prime ABGB
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="sunny27" data-source="post: 1190994" data-attributes="member: 30656"><p>@ Dark Angel - I did ask Kaizen about the RMA process for Corsair products and this is what they told me.</p><p></p><p>[1] Thumb drives--the flash voyager/gt/mini are usually replaced on the desk - no questions asked - if and only if they have the proper corresponding parts - if not they take down your address and have it sent to Bangalore and a brand new thumb drive is sent back to you within 5-7 days. Rmaed my 4Gb flash voyager 3 times got it replaced within 2 minutes the first time - the second time around they took 4 days.</p><p></p><p>[2] Power Supply Units-- A technician will check each and every socket and power port with their test system - they have a multi meter to take the readings compare it with the actual frequencies the product should deliver - this took 45 minutes for a vx-450 I took a few weeks back. Then if something can be repaired locally they do it within 2-3 days - something minor like a connector replacement. If its major like a faulty pcb/capacitor, they take down your address and have it sent to Bangalore and a brand new SMPS is sent back to you within 5-7 days. I got a brand new vx-450 within 10 days - took a bit longer than I expected.</p><p></p><p>[3] Ram modules - The technicians check it with their test system and then forward it to Bangalore in most cases and you receive a new memory module/modules with a week. Sometimes, if you are lucky the service center might have the module you bought, in stock, they will replace it on the spot.</p><p></p><p>The OT hasn't told us about the memory module/ modules he has bought. I am guessing its the XMS 3. In which case the rma from Prime ABGB to CORSAIR in Bangalore and back to Prime ABGB should take 7-10 days.</p></blockquote><p></p>
[QUOTE="sunny27, post: 1190994, member: 30656"] @ Dark Angel - I did ask Kaizen about the RMA process for Corsair products and this is what they told me. [1] Thumb drives--the flash voyager/gt/mini are usually replaced on the desk - no questions asked - if and only if they have the proper corresponding parts - if not they take down your address and have it sent to Bangalore and a brand new thumb drive is sent back to you within 5-7 days. Rmaed my 4Gb flash voyager 3 times got it replaced within 2 minutes the first time - the second time around they took 4 days. [2] Power Supply Units-- A technician will check each and every socket and power port with their test system - they have a multi meter to take the readings compare it with the actual frequencies the product should deliver - this took 45 minutes for a vx-450 I took a few weeks back. Then if something can be repaired locally they do it within 2-3 days - something minor like a connector replacement. If its major like a faulty pcb/capacitor, they take down your address and have it sent to Bangalore and a brand new SMPS is sent back to you within 5-7 days. I got a brand new vx-450 within 10 days - took a bit longer than I expected. [3] Ram modules - The technicians check it with their test system and then forward it to Bangalore in most cases and you receive a new memory module/modules with a week. Sometimes, if you are lucky the service center might have the module you bought, in stock, they will replace it on the spot. The OT hasn't told us about the memory module/ modules he has bought. I am guessing its the XMS 3. In which case the rma from Prime ABGB to CORSAIR in Bangalore and back to Prime ABGB should take 7-10 days. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Need Buying Help?
PC Buying Advice
Big Let down by Prime ABGB
Top
Bottom