St courier:
Long story short, I was supposed to receive an amazon echo from my company's gift partner but they didn't feel the need to inform me anything about it. Contacted them after 3 months and was informed it was already delivered but never got it. Checked the tracking number they shared and found an attached proof with a signature that isn't mine or any of my roommates. Tried contacting the courier for about 3 weeks on email but was ghosted every time, Calls never went through and when it finally did after a week or trying they basically refused to take responsibility and said records are deleted within a month even though its their fault for not investigating in time.
So in the end, lost the package and was ghosted by them constantly. Absolutely awful customer care.
