Details
Dell is updating its battery-replacement program based on information the company has received from lithium-ion battery supplier Sony.
Sony has provided additional information to Dell relating to the 2006 recall of Sony lithium-ion batteries, expanding the number of potentially affected units by approximately 15,000 worldwide.
Dell has revised its existing recall Web site
Dell Battery Return Program. Dell asks customers with affected models to check the site. Dell will voluntarily replace affected batteries at no charge. Batteries shipped as replacements as part of the 2006 recall are not affected by this expansion and do not need to be checked.
Dell received fewer than 300 batteries that were manufactured by Sony between Nov. 9, 2004 and April 11, 2005, and shipped to Dell customers shortly thereafter. The units were shipped to customers in the U.S, Canada, and Asia only.
Potentially affected batteries on Dell notebook computers or Secondary batteries:
Latitude: 110L, D530
Inspiron: 1100, 1150, 5100, 5150, 5160
These batteries are also compatible with the following systems:
Latitude : D500, D505, D510, D520, D600, D610
Inspiron : 500M, 510M, 600M
Precision M20
The specific battery models affected by 30th October recall are: OU091 and W1436.
What should a customer do if they have an affected battery?
A recalled battery should be immediately removed from the computer system. Customers can still use their system by removing the battery and using the A/C adapter.
Aside from the Web site other ways for customers to contact Dell regarding this action
U.S. and Canadian customers can call 866-342-0011 in the U.S., M-F, 8 a.m. to 5 p.m. CST.
Customers can also write to:
Dell Inc.
Attn: Battery Recall
1909 West Braker Lane Building E Suite 110
Austin, TX 78758
