so my story of the dell studio 15 :
i ordered one on 27feb, paid online via CC delivery was done on the 6 march. i get it home and open it up. i look around and i love it. now i want to remove the blank from the card reader, not that i wanted to use it but still. and there goes the irritating part now. it wont come out it is stuck. so 5 mins with the lappie and from smiles it makes me angry. then i start it up. and i press the FN key so see the backlit keys. and guess what. the FN key does not function at all. instead when i press any of the ALT key and backlit key it works. so when i press ALT + F4 instead of closing windows, the freaking brightness of it goes up. i was so pissed off. i complained the next day for replacement. they sent a guy over and told me they will open it up and repair it. so 24 hours old and it needs to be opened. i told the fellow no opening business i want a new one. after a week of it lying around they have collected the same yesterday and offered to give me a replacement of the same or so i am told. i want compensation more than the new laptop now. how to go about kindly advise if anyone has gone through it. will update later about the new arrival of the studio.