I am still using Nokia 7 Plus, and it is still functioning really well. I have mostly had positive experience with my phone.
But yes, there are some issues which bother me. Like, there is the issue of having low sound from the receiver... specially when outside. I either have to use earphones, or have to talk on speaker when I am outside. That has been the main bother for me.
Nowadays, I am facing another peculiar issue of not getting notifications from some apps like Discord and Plato (a game/chat app), unless I stop them from running in memory. I did not face this issue earlier. Also, interesting to note is that I haven't been getting security updates or software updates from Nokia anymore since the phone is now older, so this must be caused by updates to apps, or must be an Android issue... not clear what.
I haven't had experience with their service yet, so I cannot say anything about their service... but my brother, when he was in Gurgaon, visited their service center and he had to wait a lot before they looked to his case, and they told him that he will have to leave his phone there for maybe 15 days, if I remember correctly. He was furious and left the center without giving them the phone. His phone had the charger port issue... otherwise the phone worked fine for him. But, now after that experience, my brother doesn't believe in buying Nokia anymore. He recently got himself a OnePlus phone and is pretty happy with it.
I personally would go for a Nokia phone again. I think their build quality continues to be excellent, which is a plus point. But yes, regarding the hardware they are providing at a given price range, it is a total let down.
But, for build quality, regular updates, and stock Android experience, I would still go for a Nokia.
It would be nice if people having new Nokia phones would share their experience here, in terms of software or hardware. Detailed experiences would be really helpful.
Sadly, Nokia phones are not featured much in the reviews either, like if I search for "best Android smartphone under 15000 (or any other price range)", only a few reviews mention the Nokia smartphones.
Really, they need to provide better hardware if they want to compete with other companies, specially Chinese ones. I don't know why they don't do it.
BTW, I will soon be posting new threads, because I have to look for phones to buy for my mother, and also for my friend (for who I posted a few months ago, but market has changed since then). I think I will go for Motorola or Samsung phones for them this time. Would've liked to go for a Nokia phone, but I think sadly, there isn't a good Nokia phone in the price of 10k-15k range. Right?