Forum Feedback Facing issue with Katmandude

Status
Not open for further replies.

Metalspree

Inactive
Galvanizer
I am facing an issue with KMD.I have purchased 2 sansa clip+'s from the Second GO.Though i have not ordered it in the GO i PMed KMD asking whether he has 2 extra pieces.One of which begin delivered to my friends brother in Hyderabad and the other one being delivered to me here in NZ.I have paid the entire amount exactly a month back.The first player was delivered to Hyd on Jan 2nd 2010 but i am yet to receive my second player:(.I had made arrangements with KMD to send the player to NZ through Fed-Ex.I have paid all the charges.

I was waiting for his reply for a long time.I have PMed him atleast 20 times asking for the status.I never got a reply :@.

I did PM mods thetoxicmind and Saiyan,got info that he was on vacation.I had requested him to change the shipping address as i am going on vacation.I did get a reply from KMD on Jan 15th asking me to confirm my address,after that i haven't received a single PM.The player which am supposed to get delivered to NZ is a gift to a friend of mine.He is going on vacation in a week or 10 days time,it will be of no use getting the player after he leaves.

I am not saying that KMD has cheated me or something like that.I know KMD is a great dealer here,i have dealt with him a lot many times,but waiting for month long for the product which i was supposed to get much earlier is making me frustrated and start a thread to catch your attention.

PS:KMD please reply to my PM's and ship my player ASAP.I do not need a refund as i cannot source that player here in NZ.One more query,I have purchased the Cowon D2+ from you in the month of August 2009,the player is kind of dying. I cannot send the player all the way back to India then bear shipping charges to and fro to the US.It would be great if u can give me any kind of invoice related to the same .I can claim warranty here in NZ.Even the invoice or purchase receipt from Amazon will do.
 
I dont know about other guys, but have found KMD to be a good dealer, but one who takes a lot of time to respond to PM's and mails...I dont know if this is to do with the size of the order, which was pretty small..
 
mav2000 said:
I dont know about other guys, but have found KMD to be a good dealer, but one who takes a lot of time to respond to PM's and mails...I dont know if this is to do with the size of the order, which was pretty small..

I think this is unnecessary. If you start, everyone will start chipping in here with their good experiences.

KMD has a very good reputation on the forum. It's not in question.

Everyone makes mistakes and this time it seems to be KMD's turn. The issue here is that making it public can sometimes result in KMD working a little extra hard or quicker to resolve it. Also, some people might have some extra info about KMD which can help Kranthi.

This is the main reason for starting the thread. If people start posting their good experiences with KMD, it will be totally futile and pointless.
 
^^

Very true. Agreed completely. People are bound to make mistakes and if others do not point it out they may not notice it.

Hope KMD will notice this and help out Metalspree..
 
Thanks for the info .I am posting there as well.Btw the link you have posted is for the ipod touch sale u have created in market section.

Edit: Got some good news today.My friend calls up out of no where and says "I got a package from Fed-Ex,its from Mumbai :O ,i requested him to check the contents and guess what its Sana Clip+ player sent by KMD :).I wonder why KMD never informed me that he shipped the product :S.It must have not led to so much confusion,is it that KMD is not in town and his agents are taking care or he thought i will surprise Metalspree.What ever it is but KMD u must have atleast informed me.

One more good news KMD mailed the invoice for my Cowon D2+.

Even though i had some issues with you KMD,i have dealt so many times with u,I just cannot give a negative feedback.You are still the best dealer in TE and i will continue dealing with you

PS:KMD if your going thru this post please reply was to what's happening at your end.Btw .I owe u a beer when i come to India and if i could get to meet you :cheers:

PS PS: Mods can close this thread as the issue is solved.
 
Status
Not open for further replies.