Getting only half speed on MTNL Delhi 1MBPS plan?

Santa Maria!

Disciple
I just got an MTNL Delhi 1MBPS connection last week. I did the modem configuration stuff myself (by following some blog post... actually everything was automatic... I just set the VPI/VCI thing) since the technician had no clue how to set things up in Linux.

But my speed has been consistently 0.5MBPS based on speedtest.net. It's never gone above or below that.
I've filed a complaint... and I'm waiting for their call, but meanwhile I want to know if there's something at my end that I can do.

My modem shows the following line data:


SNR Margin
Downstream: 32.1 db
Upstream: 12.2 db

Line Attenuation
Downstream: 35.1 db
Upstream: 25.7 db

Data Rate
Downstream: 575 kbps
Upstream: 507 kbps

Max Rate
Downstream: 12488 kbps
Upstream: 2287

Power
Downstream: 16.9 dbm
Upstream: -8.6 dbm

CRC
Downstream: 0
Upstream: 0


Based on that, the 'Downstream' data rate shows 575 kbps. Am I right in assuming that this should be showing 1000+? Is this something that can be handled from my end or am I at Uncle Sam's Pappu's mercy?
 
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