How to get my Mobile back from Sony ericson Guys , with them since last 4 months

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akitosforever

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Hello Bretheren,

First up, dint find any other place to post this, hence here.......Feel free to move this thread if it fits else where.

Im basically looking for any way to get hold of Sony Ericsson support numbers or top level email addresses which can so something about SE phone lying with them since last 5 months what so ever?

the phone is 8 mp C905 high end camera phone which was with the service center for 1 month prior to this instance , and about 3 months on this occasion, 1month has also gone by since the warranty has expired so basically it is with them for last 4 months.
I strongly feel this is the height of taking a customer for granted, i have chased them at various occasions, however there has been no response with the local service center guys or with the help line no 1800- 11-1800 , which is not functional any more. The service center guys say that the phones parts have not arrived and cannot say when they will.

Is there any legal procedure that I can follow to take these guys to court, or any professional firms who help consumers get some support to get required compensation from the company. Im even ready to pay if the amount is not too big .
 
You can try to file a consumer court by showing them your Service center paper which they provide you while you give for repairing, sorry don't know much about these things, it is just a gap filler until some more experienced user replies.
 
SE is well known for its pathetic ass since quite long now. Many people got their cellphones back either repaired/replaced or in same condition mainly after threatening, abusing & being very harsh with them.
If you have any biggie contacts, just use any of their names or call SE via them.

My friends w705 was recovered the same way after it was lying with them for about 40 days. The phone wasnt repaired or replaced but he thankfully got it in same condition and then repaired it outside and sold off and swear never ever buy an se phone again. ;)
 
akitosforever said:
All sites related to consumer compalints such as Indian Consumer Complaints Forum, http://www.consumercourt.net.in/are already bubbling with SE complains, not sure my +1 will do the required fueling..

but thanks anyway.....just looking for a solution that has probably worked for someone....
Click to expand...

We don't mean online consumer forums. They are not official or authorized.

Visit the Consumer office in your city. If a small city like Jamshedpur has it, Mumbai must have a large number of such offices. File a complaint there.
 
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