Jio gigafiber issue

Ankit2306

Recruit
Hi everyone , recently installed the jio gigafiber , however the ftp settings are missing , what could be the possible work around ? Any suggestions is appreciated.
Regards
Ankit
 

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Rohit1355

Disciple
As per what i know whenever i try to do any setting in there dashbaord it resets in a couple of days try calling service center and request them to connect to a technitian he might do it online ... As there system is cloud based
 

Ankit2306

Recruit
Contacted there customer support, they informed me that , on the current firmware, the ftp option is removed , I asked them what could be the reason of removing the option and is there any way of getting back the option by simply rolling back the firmware , the customer support was unable to provide any answer and simply forwarded my call to there feedback system b....
 
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