PC Peripherals Keychron K2 V2 keyboard keeps getting disconnected

P

puneet.darji

Disciple
I have been using keychron K2 V2 keyboard on bluetooth mode. Recently it has started restarting randomly. It seems keyboard gets hanged and gets restarted on it own. Battery is fully charged. Such behavior is not observed in wired mode. I contacted Keychron support and they said its PCB faulty which will cost approx 5.3k to replace and has waiting time of 2-3 months. I have also flashed its firmware but still no avail.

Any other options do I have?
 
Keychron PCBs cant be replaced by PCBs from different brands, it will be very hard to find an offbrand which will serve the purpose and then find someone skilled enough to replace it for you unless you have the knowledge to replace it yourself. I guess your safest bet is going with keychron support
 
does it happen randomly while using or does it happen when you haven't been using it for a while and the keyboard goes to sleep and is slow to wake up?
 
Ani_99 said:
does it happen randomly while using or does it happen when you haven't been using it for a while and the keyboard goes to sleep and is slow to wake up?
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It happens randomly while using. Don't have issue when keyboard wakes up after sleep as that is quite instant and without any hiccups.

I completed all the steps as mentioned over reddit. Still facing issues. I think pcb has gone faulty especially bluetooth part. Anyways using it in wired mode.
 
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