Storage Solutions New External HDD 2 TB WD not getting recognized/detected

A

andy1978

Adept
I got my new External HDD 2 TB today and when I connected to my PC it said unable to install device drivers and the HDD is not getting recognized.
I have WD 1 TB External HDD which is working fine.
Is there something I can do? I tried swapping the ports as well.[DOUBLEPOST=1399221385][/DOUBLEPOST]Guys anyone?
 
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