I reassemble my pc, now nzxt hue not working properly.
When I connect arrow sign on connector with + sign on strip, it does not work.
But when I change the direction (opposite), it works but blue color is not coming on led strip and green knob giving red & red knob giving green color..What may be the problem?
Check the led strip throughly. There might be a rare cut somewhere. I had the same issue, the strip was cut in midway hence red and green use to glow but blue very very faint or only when I touch it with my fingers.
I fastened the cut with cellotape by making sure the contacts are joined and it worked great!
Or may be in your case the knob or its connection is faulty.