idestinytechlab
Disciple
Hi Can you tell me about RMA process? I am using Viper Mini and I don't know about it's service center here in India. Also if anywhere we can find what is the warranty on the product? Thanks in Advance.
PC Peripherals Razer RMA process ?
- Thread starter idestinytechlab
- Start date
mayank4823
Disciple
warranty is 2 years. go to www.acrorma.com and fill the form and upload the bill. if its accepted they will tell you to ship it. It was a no hassle experience.
idestinytechlab
Disciple
I just registered a claim on AcroRMA. The last question is that did you received the same mice that you did the RMA for? Or they sent you the other product as a replacement?
Prisoner627
Disciple
Usually it is the same product. Since Viper Mini is discontinued, there is a high chance you will get different product.
ARAV
Recruit
Or he could ask for an upgrade to a higher end model by paying the difference. This upgrade thingy seems to work with Rashi for Graphic cards..
idestinytechlab
Disciple
Thanks for update. Let's see what they do in RMA. I will inform about it here too.
Rezep
Adept
It's the same story as this thread
PC Peripherals - Need RMA help ACRO offering different mouse
I Sent my Razer viper mini for RMA last week and today I got the response saying viper mini is not available for replacement coz of EOL, They are offering me Razer Cobra - Customizable Wired Gaming Mouse -RZ01-04650100-R3M1 for 1000rs more. I checked online viper mini and cobra are...
techenclave.com
They'll offer you cobra if you pay an additional 1k.