[RMA] Ant esports RAM RMA experience

vaibhavyagnik

youtube.com/vaibhavyagnik
Adept
I bought a used combo consisting of Intel i5 6500K, Gigabyte Z170 Gaming 7 and 2*8GB Ant esports 2666 Mhz RAM on techenclave itself. The combo worked perfectly for a few days as my Truenas and suddenly one day I could not access it. Checked and found fans running full blast. Shutdown the system and tried to reboot, only to be greeted with a C1 bios error code. Did some methodical troubleshooting and I found that 1 out 2 RAM sticks was faulty. I messaged the seller to check if the RAM was in warranty. To my good luck, the RAM stick was in warranty. I logged into Ant esports website and created RMA request. The request itself was easy to create. You have to give your details, upload the invoice copy, couple of photos and a video.
Once that was done, a pickup was scheduled, the RAM was picked up and back to me within 10 days. Mind you, I am in a tier 3 city. Overall I am happy with the warranty service provided by Ant esports.
Update: the new RAM stick seems to be DOA o_O
 
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