Storage Solutions Seagate replacement policy??

[TheIcebreaker]

I submitted a 7200.10 160 GB Seagate Hdd for RMA on Thursday.
What will be the most probable replacement drive??

As in the capacity and Version (7200.14???).

 

[ALPHA17]

I submitted a 7200.10 160 GB Seagate Hdd for RMA on Thursday.
What will be the most probable replacement drive??

As in the capacity and Version (7200.14???).

The turn over time should be less than ~2[SUP]1[/SUP]/[SUB]2[/SUB] weeks.

No idea if you will get a new slightly larger capacity drive OR an old refurbished piece.

 

[ayanavish]

Have done an RMA for an external drive a year back, and they have given me the same one with "certified repaired" tag a week later.

 

[ALPHA17]

Have done an RMA for an external drive a year back, and they have given me the same one with "certified repaired" tag a week later.

With the spiraling rise in external drive crashes Seagate has long since reverted to giving back refurbished / repaired drives to their customer, problem is sometimes these fail and the data loss bites.

 

[?dOuBtFiRe?]

Yeah you would probably get a refurbished drive.