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Someone explain Dell's Advanced Exchange Service & Premium Panel Guarantee "U2412M"
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<blockquote data-quote="mahistuffs" data-source="post: 1751936" data-attributes="member: 17393"><p>I had trouble with Dell when my monitor developed problems and the warranty had expired...apparently Dell don't service / fix the problem once it is out-of-warranty..even if we are ready to pay for the service. I was advised to get it done outside...and the outside guy is still waiting for the component from Dell <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p><p></p><p>Looks like we are likely to face problems even when in warranty.</p><p></p><p><a href="http://accessories.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=04&sku=986-4872&price=0.00&client=config" target="_blank">http://accessories.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=04&sku=986-4872&price=0.00&client=config</a></p><p></p><p>Dell's Terms - Replacement system or replacement part will be dispatched, if necessary, following phone-based troubleshooting, in advance of receipt of returned defective part or system. Replacements may be refurbished. Defective unit must be returned. Availability varies. Other conditions apply.</p></blockquote><p></p>
[QUOTE="mahistuffs, post: 1751936, member: 17393"] I had trouble with Dell when my monitor developed problems and the warranty had expired...apparently Dell don't service / fix the problem once it is out-of-warranty..even if we are ready to pay for the service. I was advised to get it done outside...and the outside guy is still waiting for the component from Dell :( Looks like we are likely to face problems even when in warranty. [URL]http://accessories.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=04&sku=986-4872&price=0.00&client=config[/URL] Dell's Terms - Replacement system or replacement part will be dispatched, if necessary, following phone-based troubleshooting, in advance of receipt of returned defective part or system. Replacements may be refurbished. Defective unit must be returned. Availability varies. Other conditions apply. [/QUOTE]
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Someone explain Dell's Advanced Exchange Service & Premium Panel Guarantee "U2412M"
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