CPU/Mobo System shuts down on its own after upgrading to Windows 10

[William States]

Hi All,

Need Help.

I have HP TouchSmart 7320 all in one PC which originally came with Windows 7 Professional 64 Bit

After upgrade to Win 10 my system automatically shuts without giving any reason. It just says shutting down and it goes off. Occasionally it restarts by itself as well.

All latest windows updates have been installed and device manager shows that all devices are working fine. I tried going back to Win 7 and system worked fine. But after Win 10 update the problem re-occurs.

Regards,
William States

 

[vishalrao]

Try booting in safe mode? Or safe mode with networking and try to install all the latest updates?[DOUBLEPOST=1456548054][/DOUBLEPOST]See http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

 

[GPMlore]

Saw the same question posted here

Any particular moment this problem occurs? Like when playing games or movies?

There could be lots of things which is causing the issue. You could try updating the BIOS to latest version, also make sure that you have latest hardware drivers.

 

[jinvidia]

Just look the event viewer to trace what triggered the shutdown