PC Peripherals Warranty.... Queries

[Nikhil]

Well, I dont have the box of my CPU. It is lost. Cannot be found. Was a dumass to throw it away with the cabby box and packing and monitor packing and box and all that.

Anyway, I spoke to the dealer who sold me the comp and he says this

I can give you the duplicate bill to you for your reference. I hope this will help you. But If you want to take any warranty claim from AMD / Intel, they will insist for the box I guess. However I will do my best to get all possible details for you.

Is it true?? Will having the duplicate copy of the bill help to get warranty??

PS: Nothing has happened to my CPU as yet. Just want to be sure. That is all

 

[Sandy]

I think this is true because the box has the importers details along with date serial number

 

[Freaky]

The bill that u received should have the S/N of the unit. That should be good enuf. No need for the box.

@Sandy, I don't think AMD would be too worried abt the date on the box. Its the Date of Purchase that counts for the warranty. This date along with the S/N of the CPU should be given in the bill ( Mine does ).

 

[Sandy]

hehe my bill just says amd 3000+ 939 no SN on my bill

 

[Nikhil]

Oh damn!!! Anyway let me see what I can do... but looks like I am screwd....

 

[Sandy]

lol Nikhil your nothing has happened to my CPU naa then why worry about it? :bleh: there is no way you can burn with a a8v :bleh:

 

[Nikhil]

I know.... but I would have liked to have the backup and if I wanted to sell it....

 

[apollyon]

box is not needed, have rmaed intel cpus before, same goes for amd, just the stock hs n cpu is needed

 

[Nikhil]

is the stock fan required?? Coz the fan is broken And can I go and buy a stock AMD fan ffrom the market??

 

[Anish]

The serial no. is present as a sticker on the warranty card..

 

[Shripad]

The stock fan and CPU is all you need. And the stock fan that came with CPU is needed. the heatsink has the code. they need that code, they veify that code with their shipment before granting rma. So even if its broken heatsink you will need to return the original heatsink for warranty issue.
i have gone through AMD RMA and thats the procedure.

 

[Chaos]

^^LOL u mean CPU not PSU right

 

[Shripad]

yeah yeah :ashamed:

 

[Nikhil]

Thanks guys!!! Was waiting for you to reply Funky Will talk to my dealer and get back to you guys abt this.....

 

[Nikhil]

Will they charge me some money if the fan is broken?? The heatsink is fine. but one balde of the fan has broken off.....

Will they still take it back??

 

[Nikhil]

Ok, I just saw my Heatsink.

This is the code written on it

C**K8 - 7**2D - A*

0**2X**9

Is this the serial number of the proccy?? Can someone confirm??

 

[Darth_Infernus]

If the fan's blade has come off, they may not grant you the warranty as they may think you have tampered with the fan which you are not meant to.

 

[Shripad]

ya, shouldnt be too much of a problem. the broken fin cannot cause damage to the CPU so they should not have any problem accepting the RAM. And i dont think they will charge you anything for that..

I got brand new box packed CPU as replacement to mine. They dont give the same fan back. they just dispose it AFAIK because that serial no on heatsink is related to your product. So they cant just reuse it or send it back to you. They send the fresh piece and i am sure they wont even care about the broken fin. Its really no big deal.....

 

[Freaky]

so they should not have any problem accepting the RAM.

Where did the RAM come into the pic all of a sudden ? :bleh:

U all right, Funky ? Hope that the virus hasn't tampered with that brilliant brain of urs :tongue:

 

[Sandy]

^^ RAM lol I think he meant RMA hehe