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Computer Hardware
Western Digital Issues, RMA problems, Service deficiency Thread.
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<blockquote data-quote="axis.meister" data-source="post: 1796321" data-attributes="member: 40090"><p>Just my luck, I had submitted the RMA request on 25th Feb and got the pickup date as 4th March. I had given my Home address as the RMA shipping address, and in the pickup location, I had given my office address/landmark with my mobile number(cos that is where I am during the day!), and I just got a call from home telling me the courier guy is there to pickup the HDD <img src="/styles/default/xenforo/smilies/facepalm.png" class="smilie" loading="lazy" alt=":facepalm:" title="Face Palm :facepalm:" data-shortname=":facepalm:" /></p><p></p><p>Now WD hotline tells me they will "escalate" this issue and the HDD will get picked up from my home address in 3 working days. I got lucky the first time that the pickup actually came on the scheduled date, now the question is do I wait for them to pick it up again or do I haul my a** to Opera house and submit it myself?</p></blockquote><p></p>
[QUOTE="axis.meister, post: 1796321, member: 40090"] Just my luck, I had submitted the RMA request on 25th Feb and got the pickup date as 4th March. I had given my Home address as the RMA shipping address, and in the pickup location, I had given my office address/landmark with my mobile number(cos that is where I am during the day!), and I just got a call from home telling me the courier guy is there to pickup the HDD :facepalm: Now WD hotline tells me they will "escalate" this issue and the HDD will get picked up from my home address in 3 working days. I got lucky the first time that the pickup actually came on the scheduled date, now the question is do I wait for them to pick it up again or do I haul my a** to Opera house and submit it myself? [/QUOTE]
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