WIn 7 32bit BSOD problem, dmp file posted

Hey guys,
a friend bought a new PC 2-3 months ago

AMD Phenom X2 945
Gigabyte ma785Gmt-us2h motherboard
OCZ 2 GB DDR3
FSP Saga 350
Seagate 500gb
some old IDe HDD

old compaq cabinet and 17" CRT

he gets a BSOd almost every time he plays a game for some time. eg circket , fifa 09, the games that should run effortlessly on 785g onboard graphics chip

Also many times, he gets BSOD when the PC is idle or under low load.

After recovering, a pop-up says ati driver failed but now recovered

We tried ATI driver from the mob installation DVD first and then win 7 driver update search, but the problem persists

formatted the C partition couple of times and reinstalled win7 32 bit.

no solution yet

BSOD
--------------------------------------------------------------------------------------
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: dxgkrnl.sys

THREAD_STUCK_IN_DEVICE_DRIVER

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x100000ea (0x84e73550, 0x00000000, 0x00000000, 0x00000000)

*** dxgkrnl.sys - Address 0x93745bbc base at 0x93734000 DateStamp 0x4a5bc297
-------------------------------------------------------------------------------------

I'm attaching the latest mini dump file

View attachment 12328

I used this utility read it
http://www.nirsoft.net/utils/bluescreenview_setup.exe

Please help.

- Ashish
 

Attachments

  • 102510-14008-01.zip
    26.5 KB · Views: 54
MODULE_NAME: dxgkrnl

FAULTING_MODULE: 82e0e000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc297

FAULTING_THREAD: 84e73550

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 93745bbc to 82eead10

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
acb9f8a4 93745bbc 000000ea 84e73550 00000000 nt+0xdcd10
acb9f8e8 9373e34d acb9f934 00000000 93738673 dxgkrnl+0x11bbc
acb9f910 93232ef4 acb9f934 00000000 00000000 dxgkrnl+0xa34d
acb9f960 9322cf0a 933cab06 acb9f9fc 00000bb8 atikmdag+0x27ef4
acb9f980 933d0f36 85afa001 acb9f99c 933cab06 atikmdag+0x21f0a
acb9f9dc 933d2863 85a5c810 933cab06 acb9f9fc atikmdag+0x1c5f36
acb9fa14 933d36c0 00000001 85a5c810 acb9fa50 atikmdag+0x1c7863
acb9fa24 933cd115 85a5c810 84929a70 84929a80 atikmdag+0x1c86c0
acb9fa50 933c841f 85a5c810 acb9fabc 9320f3ea atikmdag+0x1c2115
acb9fa5c 9320f3ea 85a5c810 93248b89 00000001 atikmdag+0x1bd41f
acb9fabc 9321b816 acb9fb28 832236ee 86911000 atikmdag+0x43ea
acb9fad4 9376a968 85b70e40 acb9fb28 00000000 atikmdag+0x10816
acb9fb00 93769e07 acb9fb28 87c0107e 86911000 dxgkrnl+0x36968
acb9fb44 937afbf0 87c0107e b502f008 87c011b0 dxgkrnl+0x35e07
acb9fb68 937bf117 b502f008 b502f008 b502f014 dxgkrnl+0x7bbf0
acb9fcd8 937b05d8 b502f008 000007f1 000000c4 dxgkrnl+0x8b117
acb9fd08 937b067e 000000c4 0025e110 acb9fd34 dxgkrnl+0x7c5d8
acb9fd28 82e5142a 000000c4 0025e118 76fd64f4 dxgkrnl+0x7c67e
acb9fd34 76fd64f4 badb0d00 0025e10c 00000000 nt+0x4342a
acb9fd38 badb0d00 0025e10c 00000000 00000000 0x76fd64f4
acb9fd3c 0025e10c 00000000 00000000 00000000 0xbadb0d00
acb9fd40 00000000 00000000 00000000 00000000 0x25e10c
STACK_COMMAND: .thread 0xffffffff84e73550 ; kb

FOLLOWUP_IP:
dxgkrnl+11bbc
93745bbc ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: dxgkrnl+11bbc

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: dxgkrnl.sys

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner

--- Updated Post - Automerged ---

Check if this helps http://social.answers.microsoft.com...e/thread/d0786aa3-22ee-4af7-863f-21ee0e510cd7
 
Check if the pc is overheating --Use CPU-Z HW monitor ,check temps in BIOS as well..Although this seems to be a driver issues , you're doing a mistake somewhere :death:

Are you installing it on the IDE or the SATA drive ?
 
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