Graphic Cards Zotac GTX 560 Ti Heating problem

1

13SUHASRAO

Beginner
i recently purchased an Zotac GTX 560 Ti (G.ONE SIGNATURE EDITION) and the problem with the graphic card is that it gets heated very quickly. I even opened both the sides of my computer case and the problem is still there... and when ever i play games on high settings the temperature goes to 90c+ and when i checked it with video card stress test the temperature raised from 40c(idle) to 90c+ within minutes and then the program automatically stopped the test.

here is my system specifications:-

Motherboard: G3IM-ES2L (Gigabyte)

Processor: Core2duo E7500 @ 2.93Ghz

RAM: DDR2, 4GB RAM(2 sticks)

Graphic card: Nvidia GTX 560 Ti - http://gpuz.techpowerup.com/12/04/25/ema.png

Power Supply Unit: Cooler Master eXtreme Power plus 600w

Other componenets: 1- 500GB Hard disk and 1-DVD RW

so..is the graphic card defective?

and heres a video of my Graphic card hitting high temp

http://youtu.be/I8pucNjxFVE
 
13SUHASRAO said:
i recently purchased an Zotac GTX 560 Ti (G.ONE SIGNATURE EDITION) and the problem with the graphic card is that it gets heated very quickly. I even opened both the sides of my computer case and the problem is still there... and when ever i play games on high settings the temperature goes to 90c+ and when i checked it with video card stress test the temperature raised from 40c(idle) to 90c+ within minutes and then the program automatically stopped the test.
Click to expand...

Power Supply Unit: Cooler Master eXtreme Power plus 600W

I seriously recommend you swap this SMPS for a Corsair VX 550W ~4500/- OR Seasonic S12II 620W ~4800/-.

Next up which cabinet do you have?

Is it a local design OR a branded cabinet?

If it is a local OR cheap eLite series cabinet, either ways the problem could be --
  • inefficient transfer of heat out of the cabinet.
  • heat is getting trapped, due to poor cable management.
  • dust has built up in the cabinet.

Hope this helps, Cheers!!
 
ALPHA17 said:
Next up which cabinet do you have?

Is it a local design OR a branded cabinet?

If it is a local OR cheap eLite series cabinet, either ways the problem could be --
  • inefficient transfer of heat out of the cabinet.
  • heat is getting trapped, due to poor cable management.
  • dust has built up in the cabinet.

Hope this helps, Cheers!!
Click to expand...

13SUHASRAO said:
I even opened both the sides of my computer case and the problem is still there...
Click to expand...

its an ordinary cabinet, i have added 3 fans to it.

did u check the video?
 
13SUHASRAO said:
its an ordinary cabinet, i have added 3 fans to it.

did u check the video?
Click to expand...

Unfortunately I am in office and cannot access any videos, images I can view if they are hosted on sites like tiny-pic. But as you have said it is an ordinary cabinet with 3 fans what size are the fans?

Standard 120mm OR 92mm / 80mm.

Okay and can you upload snaps of the cabinets cable management, that will help. Cheers!!
 
13SUHASRAO said:
these r the pictures taken before i installed the 2 new 80mm fans.

http://imageshack.us...04625large.jpg/

http://imageshack.us...04624large.jpg/

http://imageshack.us...04623large.jpg/

http://imageshack.us...04622large.jpg/

got 2 80mm exhaust fans behind and 1 intake fan on one side of the cabinet

i have removed those steel plates at the back under the graphic card and installed another fan there..
Click to expand...

Okay Sire, you seriously need to invest in a better cabinet then the current one you have, the cable management has to be improved as well.

Interiors are clean but heat is being trapped due the tangle of cables. For help with cable management, follow these links --

http://www.bit-tech.net/modding/2005/07/12/cable_tidying_guide/1 / http://hardware.gotfrag.com/portal/story/32771/ / http://www.maximumpc.com/article/screw_cable_management.

Hope this helps, Cheers!!
 
i think u should first check out the video i posted dude
<


in that video u'll see how my temperature raises from 40c(idle) to 93+c within seconds while stress testing the GPU.
 
13SUHASRAO said:
i think u should first check out the video i posted dude
tongu23e.gif


in that video u'll see how my temperature raises from 40c(idle) to 93+c within seconds while stress testing the GPU.
Click to expand...

Something doesn't seem right, the temp are increasing at an abnormal rate. I recently bought a new GPU too, put it through a stress test, it rose from 40 odd to 94C, but in a matter of 8 mins, and increase was gradual 1C at a time. But during games it doesn't cross 75C. Please check if there is any dust clogged in the exhaust, if its a new card, get it replaced, else you would need to open the card and clean, re apply TIM and seat the HSF.
 
13SUHASRAO said:
i think u should first check out the video i posted dude
tongu23e.gif


in that video u'll see how my temperature raises from 40c(idle) to 93+c within seconds while stress testing the GPU.
Click to expand...

Okay tell you what I had a similar experience with my MSi HD 5770 and when it finally fried itself to death and I applied for an RMA, I noticed it was a manufacturing defect. Now as #[member='Jasku'] has said try to reseat and re-TIM the main GPU.

If you are not sure how to do it [the TIM reapplication and cleaning], read these articles --> http://www.bit-tech.net/hardware/2009/02/16/all-about-tim/1 / http://www.techpowerup.com/printarticle.php?id=134 / http://www.intel.com/support/processors/sb/cs-030329.htm.

Exclusively for GPU application --> http://www.evga.com/forums/tm.aspx?m=996548&mpage=1 / http://www.overclock.net/t/772576/tim-on-video-card-memory-good-idea-or-not.

Hope this helps, Cheers!!
 
I am against opening the shroud for reapplying tim. Because if it's under warranty, it will void the warranty plus there is no 100% gurranty that reapplying tim would bring the temps down. So I suggest you should claim a RMA for it and speak to zotac about this.

As reaching from 40c to 93c in seconds is something very abnormal suggesting that there is something wrong with the card.

If the above mentioned does not work out, you can always apply the tim yourself as other members have given refference to some good sites
 
GameR1120 said:
I am against opening the shroud for reapplying tim. Because if it's under warranty, it will void the warranty plus there is no 100% gurranty that reapplying tim would bring the temps down. So I suggest you should claim a RMA for it and speak to zotac about this.

As reaching from 40c to 93c in seconds is something very abnormal suggesting that there is something wrong with the card.

If the above mentioned does not work out, you can always apply the tim yourself as other members have given refference to some good sites
Click to expand...

Thats why I mentioned, if its a new card, get it replaced, else open and reapply the TIM.
 
Okay mate I just saw that video of yours now from that I inferred two things --
  1. Temperature spikes really fast on that benchmark and is pretty stable when idling.
  2. Next your desktop is cluttered with shortcuts.

To business then men, you have really few options from the temperature read-outs --
  • You apply for RMA and hope that they catch this snag while running their suite of tests and replace your card.
  • If you aren't afraid of tweaking around a little, open up the cooler shroud and heatsink to clean of the old TIM, reapply fresh coat of TIM.
  • Do nothing carry on, within ~3 -->4 months the card will die naturally whilst playing a game, watching a movie or just die, then apply for RMA.

Now I have used option 3) on my personal MSi HD 5770, which had the same issue abnormal load temperatures and pretty average idle temperatures. The card died after ~3 months of faithful service and was replaced promptly within ~1 week so was happy.

Now I recommend that you go for option 3) because of the following reasons --
  • maybe the sensor is malfunctioning.
  • if it is not malfunctioning, eventually the card will die and as the GTX 560Ti is on its way out, good chances that you will get a GTX 660Ti as a replacement.
  • if nothing goes wrong well you have a 3 years warranty for a reason.

Also option 2) is also credible because you get to learn about how to apply TIM properly, how to start on the modding path and generally it will give you the satisfaction of trouble-shooting and fixing your hardware problems yourself.

Hope this helps, Cheers!!
 
i know to apply thermal paste on CPU and GPU and also build a PC but the problem is im not really sure if the problem is with the TIM not properly applied, so i don't want to lose the warranty by opening it.

i think i'll go with option 3, cuz the graphic card is running fine the only problem with the card is that its temperature raises very quickly while stress testing and while playing games the temperature hovers around 85c to 95c.

i had a talk with a zotac technician and this is what he said..

On Thu, Apr 26, 2012 at 10:28 AM, <technical@zotac.com> wrote:

Hi Suhas,

Up to 90c temperature is normal in NVidia graphic card.

Have you facing any working problem with your graphic card? If No…Please use it.

If you are facing any working problem, please contact to our ASP i.e. Aditya Infotech Tel: 011-46665666 & submit your graphic card in his service center for further diagnose.

Note: Lots of testing software is available on the net….May some S/W will damage your card. Suggest you do not test your graphic card unnecessarily with any S/W.

Best Regards,

<img align="left" alt="Description: http://64.246.2.146/sig/logo.jpg" border="0" height="80" hspace="12" width="210" />Swarn Singh

Technical Manager-India

Cell: +91-9833666901

MSN: swarn79@hotmail.com

Skype: swarn.zotac

Email: technical@zotac.com

www.zotac.com
Click to expand...

how long will it take if i RMA the graphic card?
 
13SUHASRAO said:
i had a talk with a zotac technician and this is what he said..

how long will it take if i RMA the graphic card?
Click to expand...

Typical copybook company response to the dot, simply bad mouth the benchmark software, nothing is wrong with the company hardware. Same issue is being faced by a guy across the Forum, his Dell laptop regularly touches ~99°C. Because it is below company specified Tj[sub]max[/sub] company doesn't want to replace the product.

Depends on the company Sire, generally speaking Aditya Infotech is considered having one of the better after sales support network, it does servicing for Sapphire cards as well and I haven't heard any complaints --
  • Product, common products have a quicker turn-around time while the top-end take a longer time.
  • Service centre location, as long as you are in a metro / close to a metro, things will happen at a snappier pace.
  • Service criteria, how strenuous is the test procedure, what makes a product eligible for RMA. What is acceptable behaviour et al.
  • Finally the service network itself, Kaizen [for Corsair], Digilink and Accel [for Seagate, Western Digital, AMD, Gigabyte, MSi], Acro Engg [Cooler Master] and Aditya Infotech [for Sapphire graphics cards] are well known for their strong and efficient networks. While Rashi Peripherals [for ASUS] are widely descried for their pathetic services and support network.
  • Time your graphic card will take to run this gauntlet ~1 -->2 weeks tops anything higher and you will be informed, if this is not the case you need to file a complaint for poor / slow service.

Hope this helps, Cheers!!
 
i would suggest to remove some of your PCI slot caps (below the graphics card) from the cabinet which will force the hot air out. This might slightly reduce the temperature though.
 
I recently got the same GPU too..First thing I noticed was, dumb Zotac has limited the maximum fan speed to 75%. So I used nvflash and reflashed the bios with 100% fan speed value. Now I run my card with the overclocked speeds of an amp edition and temp doesn't rise past 73-75 during intense gaming.

Also makes sure you have good ventilation like others here suggested..I have 4x120mm and 1x140mm fans in my cabinet
<
 
ramdante said:
I recently got the same GPU too..First thing I noticed was, dumb Zotac has limited the maximum fan speed to 75%. So I used nvflash and reflashed the bios with 100% fan speed value. Now I run my card with the overclocked speeds of an amp edition and temp doesn't rise past 73-75 during intense gaming.

Also makes sure you have good ventilation like others here suggested..I have 4x120mm and 1x140mm fans in my cabinet
happy55.gif
Click to expand...

what 4 120 mm fans?? man thats a windmill inside your cabby!!!!

13SUHASRAO said:
i have done that.

The temperature sightly reduced when i opened both the sides of the Cabinet.
Click to expand...

No i wasnt mentioning the cabinet side doors. I was mentioning the PCI slot caps behind the cabinet just below the video card output. Remove those empty pci slot caps and leave it open so that hot air comes out
 
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